In this role, you will lead and manage the Inside Plant Operations staff and facilities in the Mountain States Market Area, driving structured and disciplined practices for stable product delivery and alignment with company goals. Support internal and external operational teams with project planning and CAPEX/OPEX spending, ensuring seamless cross-functional communication and collaboration for product deployment and support. 

How You’ll Make an Impact 

• Develop and lead an effective Inside Plant Leadership team to drive a high-performance culture and deliver exceptional customer experiences.
• Oversee inside plant operations, including facilities, electronics, powering, cooling, cabling, and FCC compliance.
• Provide hands-on support for Technology Operations teams at colocation and Hub locations.
• Offer engineering operational support for new and existing technologies and initiatives.
• Evaluate and consult with leaders on technical operations, strategic planning, and network operations. 

Working Environment  

• 50% office and 50% critical facility environment
• Exposure to moderate noise levels
• Travel required 

What You’ll Bring to Spectrum 
Required Qualifications 

Education 

• Bachelor's degree in engineering or related field, or equivalent experience 

Experience 

• 10+ years of engineering experience
• 8+ years of management experience
• 5+ years of project management 

License

• Must possess and maintain a valid Driver’s License with a safe driving record

Skills

• Extensive knowledge of Spectrum's products and services
• Extensive knowledge of HFC
• Ability to handle multiple projects and tasks, make decisions and solve problems while working under pressure, and supervise and motivate others
• Ability to use personal computer and software applications
• Extensive knowledge of all FCC compliance reports and other rules and regulations
• Demonstrated understanding of applicable local and state rules and regulations, OSHA rules and regulations, both federal and state, and HVAC and power distribution systems
• Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code 

Preferred Qualifications 

• Knowledge of critical facility construction/maintenance

Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction.

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed
• Bilingual Spanish Preferred

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

How You’ll Make an Impact 

• Coordinate construction projects using in-house and contract labor for new builds, maintenance and rebuilds 
• Collaborate with engineers and developers to design plant layouts, sketch equipment placements and prepare materials lists 
• Monitor contractor performance, ensuring compliance with agreements and industry standards 
• Conduct site inspections to uphold quality control for all labor teams 
• Reconcile invoices against work completed in the field and review damage claims 
• Manage permitting and make-ready processes, keeping project progress on track 
• Foster positive employee relations on your team through effective support 

Working Conditions 

• Work in both office and field settings, including confined spaces and at varying heights 
• Exposure to dust, dirt, noise and weather conditions during day or night 
• Frequent travel required 

What You’ll Bring to Spectrum 

Required Qualifications 

Education 

• Associates degree in electronics, related field or equivalent  
• Industry and vendor-specific certifications and training such as NCTI, SCTE, BCT/E 

Experience 

• 3+ years of construction work experience 

Skills 

• Leadership and supervisory skills, including motivating others and maintaining confidentiality 
• Ability to work independently, effective prioritization and organization skills 
• Proficiency with personal computers and software including Microsoft Office 
• Knowledge of Spectrum / telecommunications products and services 
• Skilled use of hand tools, electric drills, ladders, gaffs and safety harnesses 
• Accurate measurement using tapes and devices 
• Ability to climb poles and operate extension ladders up to 32 feet and 90 pounds 
• Recognition of wire sizes and colors 
• Cable connections in tight spaces and operation of relevant test equipment 
• Ability to perform work at heights and stand for extended periods 
• Handling small components to make cable connections 
• Use of handheld communication devices and applications 
• Ability to dig in different soil types 
• Reading complex system layouts from blueprints 
• Knowledge of mathematics, electronics, National Electric Code and National Electrical
• Safety Code 
• Other 
• Valid driver’s license with a satisfactory driving record meeting Spectrum standards 
• Safe operation of Spectrum vehicles and machinery for cable installation  

Preferred Qualifications 

Experience 

• 1+ years of supervisory or leadership experience 

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction.

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

#ZRSM2

Are you an elite enterprise seller who thrives in a competitive, high velocity environment? As an Account Executive III, you will lead new business acquisition in some of RapidScale’s most strategic markets. You are a disciplined, high performing hunter with a proven ability to self source pipeline, execute complex multi-threaded sales cycles, and close large recurring revenue deals. You bring strong cloud fluency, executive presence, and the ability to translate technical capabilities into clear business value for C-level decision makers.

This is a high impact role for sellers with a track record of outperforming quota, owning territory strategy, influencing partner ecosystems, and winning in competitive enterprise environments.

What You Will Do

Key responsibilities include: 

• Enterprise Hunting and Pipeline Creation: Own end to end new business development in your assigned base of accounts and territory. Build a consistent, high velocity outbound engine and self generate the majority of your pipeline. Engage CIO, CTO, CISO, CFO, and VP level stakeholders across mid-market and enterprise accounts. Manage ongoing C-suite relationships with your assigned accounts to continue to expand your book of business.
• Quota Accountability and Revenue Growth: Deliver against an elevated quota tied to both recurring managed services and non recurring professional services. Drive year over year territory growth through disciplined execution, strong qualification, and command of the sales process.
• Complex Deal and Pipeline Management: Manage a highly developed enterprise funnel with a 5 to 1 pipeline to quota ratio. Run multi threaded engagements, partner alignment strategies, competitive displacement motions, and business case development to accelerate deal velocity and improve forecast accuracy.
• Hybrid Cloud and Advisory Solutions Expertise: Position RapidScale’s managed cloud, private cloud, hybrid cloud, VMware, AWS, and Azure services with confidence. Understand customer environments, modernization initiatives, application dependencies, and security gaps to guide clients toward smarter cloud outcomes.
• Cloud Ecosystem and Partner Influence: Strengthen and leverage relationships across AWS, Microsoft, Google, and Broadcom VMware ecosystems to expand territory reach. Jointly strategize with partner sellers, architects, and regional cloud teams to source qualified opportunities and accelerate wins.
• Consultative and Outcome Based Selling: Lead discovery, business value framing, and solution alignment. Present compelling narratives that tie technical capabilities to financial, operational, and risk reduction outcomes. Build strong business cases that support executive level decision making.
• Cross Functional Leadership: Collaborate with Professional Services, Solution Architects, Product, Customer Success, and Marketing to ensure precise scoping, smooth onboarding, and long term account success. Navigate internal approvals and guide commercial structures to favorable close terms.
• Market Intelligence and Competitive Strategy: Stay current on cloud, infrastructure, security, and AI trends across the industry. Understand competitive offerings and create compelling differentiation for RapidScale.

Minimum Qualifications

• Education and Experience: A Bachelor’s Degree with 6 years of Sales experience, OR a Master’s degree and 4 years of experience, OR a Ph.D with 1 years’ experience, OR 10 years of experience without a degree.
• Hunter and Pipeline DNA: Demonstrated ability to self source pipeline at scale and consistently win net new enterprise customers. Proven ownership of outbound strategy without heavy SDR dependence.
• Enterprise IT and Cloud Sales Experience: Experience selling cloud, IT infrastructure, managed services, or professional services solutions to multi stakeholder environments. Strong track record of closing mid to large scale recurring revenue deals.
• Channel and Direct Sales Expertise: Experience selling through both direct enterprise cycles and indirect partner networks.
• Travel: Willingness to travel 25 to 50 percent for customer meetings, partner engagements, and industry events.

Preferred Qualifications

• Experience in a cloud MSP, systems integrator, or consulting environment
• Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems
• Experience selling integrated managed services and professional services solutions
• Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming
• Cloud certifications with AWS, Azure, Google, VMWare

Role Overview

RapidScale is seeking an accomplished enterprise sales leader to define and execute the strategy for enterprise new business acquisition while leading a high-performing organization of enterprise hunters focused on accelerating long-term revenue growth. The Director is responsible for developing go-to-market strategies, expanding RapidScale's presence across enterprise and strategic accounts, and building an organization that consistently delivers exceptional business results through new customer acquisition.

Our sales leaders are player-coaches who lead from the front. The Director is expected to personally cultivate executive customer relationships, develop strategic partnerships, create new business opportunities, and actively support the organization's most significant enterprise pursuits while developing leaders who embrace the same hunter mentality. The most successful leaders at RapidScale are visible in the marketplace, actively engaged with customers, and committed to developing teams that lead from the front. Success in this role requires executive presence, strategic thinking, strong business and financial acumen, and the ability to influence customers, partners, and executive stakeholders while building a scalable, high-performing enterprise sales organization.

What You'll Do

Strategic Leadership

• Define and execute RapidScale's enterprise new business strategy aligned with long-term revenue growth objectives.
• Lead the organization's enterprise hunting strategy by identifying new markets, strategic customers, and high-value growth opportunities.
• Personally cultivate executive relationships that create new business opportunities and accelerate strategic enterprise pursuits.
• Identify emerging technology trends, customer buying behaviors, competitive threats, and market opportunities that shape RapidScale's future growth strategy.
• Influence executive leadership through market insights, competitive intelligence, financial analysis, and strategic recommendations.

Organizational Leadership

• Build, develop, and inspire a high-performing organization of enterprise sales leaders and hunters focused on sustained new logo acquisition.
• Recruit, develop, and retain leaders who demonstrate a player-coach mentality and actively participate in strategic business development alongside their teams.
• Establish clear expectations that sales leaders actively engage in executive customer relationships, strategic prospecting, and complex enterprise pursuits.
• Build leadership capability through succession planning, leadership development, talent strategy, and organizational design.
• Foster a culture of accountability, collaboration, innovation, continuous improvement, and customer success.

Market & Business Leadership

• Partner with executive leadership to evolve RapidScale's enterprise go-to-market strategy and sales operating model.
• Maintain an active executive presence within the marketplace by building relationships with enterprise customers, strategic partners, cloud hyperscalers, and industry leaders.
• Personally support the organization's largest enterprise pursuits by opening executive doors, strengthening customer relationships, and accelerating business development opportunities.
• Drive operational excellence through forecasting discipline, pipeline governance, sales methodology adoption, and scalable business processes.
• Establish performance measures that improve sales productivity, forecast accuracy, pipeline health, customer acquisition, and overall organizational performance.
• Identify barriers to growth and lead cross-functional initiatives that improve sales effectiveness, customer experience, and operational efficiency.

Executive Customer & Industry Leadership

• Build trusted executive relationships with CIOs, CTOs, CISOs, Chief Digital Officers, and senior business leaders across enterprise and strategic customer organizations.
• Personally engage with executive customers, strategic prospects, and cloud alliance partners to accelerate enterprise pursuits and strengthen RapidScale's market presence.
• Serve as executive sponsor for RapidScale's largest and most strategic customer opportunities.
• Represent RapidScale at executive customer meetings, strategic negotiations, industry conferences, partner events, executive briefings, and strategic business forums.
• Build and maintain executive relationships across AWS, Microsoft Azure, Google Cloud, Broadcom VMware, strategic alliance partners, and industry organizations.

Financial & Business Performance

• Own revenue growth, bookings performance, forecast accuracy, sales productivity, organizational capacity, and overall business performance for the Enterprise New Business Sales organization.
• Analyze business performance, market trends, financial metrics, and organizational effectiveness to identify opportunities for growth.
• Balance investment decisions, organizational priorities, and market opportunities to maximize long-term business performance.
• Provide executive leadership with actionable business insights, performance trends, and strategic recommendations that support future growth.

What You'll Bring

Minimum Qualifications

• Bachelor's degree in Business, Technology, Marketing, or a related discipline with 10 years of relevant experience. The right candidate could also have a different combination, such as a Master's degree with 8 years of experience, a Ph.D. with 5 years of related experience, or 14 years of directly related experience.
• Five or more years leading enterprise sales organizations responsible for new logo acquisition, revenue growth, and organizational performance.
• Demonstrated success developing and executing enterprise go-to-market strategies within cloud, managed services, cybersecurity, infrastructure, AI-enabled solutions, professional services, or digital transformation markets.
• Demonstrated success personally influencing executive customer relationships and strategic enterprise pursuits while leading high-performing sales organizations.
• Demonstrated ability to create new business opportunities through executive networking, strategic partnerships, and industry relationships.
• Strong executive presence with the ability to influence C-level customers, executive leadership, strategic partners, and industry stakeholders.
• Strong strategic thinking, business acumen, and financial management skills.
• Experience developing leaders, building organizational capability, and driving succession planning.
• Demonstrated success leading organizational transformation and improving sales effectiveness within highly matrixed organizations.
• Experience using CRM platforms, forecasting tools, sales analytics, and business metrics to improve organizational performance.

Preferred Qualifications

• Experience working with AWS, Microsoft Azure, Google Cloud, Broadcom VMware, or other strategic cloud ecosystems.
• Experience leveraging hyperscaler, alliance, and channel partner programs to accelerate enterprise growth.
• Experience with enterprise sales methodologies such as MEDDPICC, Challenger, Miller Heiman, or Command of the Message.
• Experience representing an organization with executive customers, strategic partners, and industry organizations.
• Experience leading teams pursuing complex six and seven figure enterprise technology opportunities.
• Industry expertise within Healthcare, Financial Services, Manufacturing, Retail, SaaS, or other enterprise markets.
• Previous experience within a Managed Services Provider, enterprise technology company, cloud consulting organization, or hyperscaler partner.
• Established executive network across enterprise technology organizations, cloud ecosystems, strategic alliance partners, or enterprise customer communities.

What Success Looks Like

Within your first year, you will:

• Define and execute an enterprise growth strategy that accelerates new logo acquisition and expands RapidScale's presence across enterprise and strategic markets.
• Build a high-performing organization of sales leaders who consistently lead from the front and actively participate in business development alongside their teams.
• Personally influence RapidScale's largest enterprise pursuits by developing executive customer relationships and strategic partnerships.
• Improve sales productivity, forecast accuracy, organizational effectiveness, and business performance through disciplined leadership and execution.
• Position RapidScale as a trusted enterprise partner recognized for cloud transformation, managed services, cyber resiliency, AI-enabled solutions, and executive customer engagement.

The Senior Principal Client Partner is responsible for owning and growing a portfolio of RapidScale’s most strategic enterprise clients. This role is accountable for driving business value, revenue growth, and a superior customer experience across RapidScale’s full portfolio of managed and professional services. The Senior Principal Client Partner operates at the executive level, building deeply embedded relationships with C-suite stakeholders and developing a strong understanding of each client’s business strategy, priorities, and technology landscape. This individual is responsible for aligning RapidScale’s solutions to client needs, demonstrating clear business value and outcomes, and positioning RapidScale as a long-term strategic partner.

Serving as the single point of accountability for the client relationship, the Senior Principal Client Partner owns the full customer lifecycle including account strategy, growth, retention, and overall relationship health. This role is designed to simplify the customer experience by replacing fragmented overlays with a unified, executive-level ownership model. The Senior Principal Client Partner works cross-functionally with solution engineering, delivery, product, and leadership teams to ensure alignment, secure resources, and drive successful outcomes. This individual is responsible for leading account planning, managing the sales cycle from qualification through close, and ensuring all internal stakeholders are effectively leveraged to support client success.

Primary Responsibilities

• Own and manage executive-level relationships across a portfolio of large enterprise clients
• Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes
• Develop and execute strategic account plans aligned to client business objectives and long-term success
• Drive revenue generation, expansion, and share of wallet across managed services and professional services
• Lead complex, multi-SOW, multi-year engagements from opportunity identification through close
• Partner with cross-functional teams to develop a comprehensive understanding of client challenges and align solutions to business outcomes
• Influence and coordinate internal resources across sales, solution engineering, delivery, and leadership to ensure client success
• Identify risks to account growth or client success and develop mitigation strategies
• Serve as the executive escalation point for client issues and ensure timely resolution
• Maintain strong pipeline discipline, forecasting accuracy, and account planning rigor

Minimum Qualifications

• Bachelor's degree and 10+ years of enterprise sales, client partner, or strategic account experience. The right candidate could also have a master’s degree and 8years’ experience, a Ph.D. and 5 years’ experience, or 14+ years of relevant experience without a degree
• 7–10+ years of experience managing relationships with C-suite stakeholders in large enterprise environments
• Proven ability to drive revenue growth, retention, and expansion within complex enterprise accounts
• Demonstrated experience leading multi-year, multi-SOW, services-led engagements, typically in the $5M–$20M+ TCV range
• Strong background in managed services, consulting, or cloud-based solution selling
• Experience structuring and selling hybrid and multi-cloud solutions across private and public cloud environments
• Ability to navigate complex organizations, influence decision makers, and build long-term executive relationships
• Strong business acumen with the ability to connect technology solutions to measurable business outcomes

Preferred Qualifications

• Experience in a cloud MSP, systems integrator, or consulting environment
• Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems
• Experience selling integrated managed services and professional services solutions
• Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming.
• Travel up to 30–50% as needed to support client engagement

The Principal Client Partner is responsible for managing and growing a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and long-term customer success. This role owns the client relationship and is accountable for executing account strategy, managing opportunities, and delivering measurable business outcomes. Operating within RapidScale’s client ownership model, the Principal Client Partner serves as the primary point of accountability for the customer across their assigned portfolio. This individual builds strong relationships with senior stakeholders across business and IT, develops a deep understanding of client priorities, and aligns RapidScale’s managed services and professional services portfolio to deliver value.

The Principal Client Partner is responsible for driving growth through both expansion and retention, managing opportunities from qualification through close, and coordinating cross-functional teams to ensure successful delivery and customer experience. This role partners closely with Executive Client Partners on larger, more complex accounts while independently owning and growing their portfolio.

Primary Responsibilities

• Own and manage the full customer relationship across a portfolio of enterprise and upper mid-market clients
• Build and maintain relationships with senior stakeholders and key decision makers
• Drive revenue growth, retention, and expansion across managed services and professional services
• Develop and execute account plans aligned to client business objectives and outcomes
• Identify and pursue new opportunities across cloud, security, and modernization solutions
• Manage opportunities through the full sales cycle from qualification through close
• Partner with solution engineering, delivery, and internal teams to position and deliver solutions
• Coordinate internal resources to ensure alignment and a seamless customer experience
• Monitor account health, identify risks, and support mitigation strategies
• Maintain strong pipeline discipline, forecasting accuracy, and CRM hygiene

Minimum Qualifications

• Experience & Education: Bachelor's degree and 8+ years of enterprise sales experience. The right candidate could also have a master’s degree and 6 years’ experience, a Ph.D. and 3 years’ experience, or 12+ years of relevant experience without a degree
• Demonstrated experience closing and expanding services-led engagements, typically ranging from $500K–$5M+ TCV
• Experience managing and growing enterprise or upper mid-market accounts
• Experience selling managed services, cloud solutions, or consulting engagements
• Ability to navigate multi-stakeholder buying processes and align solutions to business needs
• Ability to build relationships with senior stakeholders and influence decision making
• Strong understanding of public, private, and hybrid cloud environments
• Strong communication, organization, and collaboration skills

Preferred Qualifications

• Experience in a cloud MSP, systems integrator, or consulting environment
• Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems
• Experience selling in complex, multi-stakeholder enterprise environments
• Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming.
• Travel up to 30–50% as needed

As RapidScale continues to expand its partner ecosystem and indirect go-to-market strategy, we are investing in operational excellence that enables scalable growth across Channel, Spectrum Business, Alliances, and strategic partner organizations.

RapidScale is seeking a Partner & Channel Operations Manager to drive operational excellence across the company's indirect GTM motions. Reporting to the Senior Director of GTM Operations, this role will support Channel, Spectrum Business, Alliances, and other indirect selling organizations by designing scalable business processes, improving operational efficiency, and delivering actionable insights that enable partner-driven growth.

This individual will work cross-functionally with Sales, Alliances, Marketing, Finance, Revenue Operations, Product, Customer Success, and executive leadership to optimize partner programs, streamline operational processes, improve forecasting and reporting, and ensure consistent execution across multiple routes to market. The ideal candidate is highly analytical, process-oriented, and collaborative, with experience supporting partner organizations in a technology, cloud, SaaS, or managed services environment.

What You'll Do

Partner & Channel Operations

• Support operational initiatives across RapidScale's indirect routes to market, including Channel, Spectrum Business, Alliances, and strategic partner organizations.
• Partner with business leaders to identify operational improvements that increase partner productivity and business performance.
• Develop scalable operational processes that support continued growth of partner programs.

Business Operations & Process Improvement

• Design, document, and continuously improve business processes supporting partner lifecycle management, opportunity management, partner engagement, and program execution.
• Identify operational bottlenecks and implement solutions that improve efficiency and consistency.
• Support cross-functional process alignment across Sales, Marketing, Finance, Customer Success, Product, and Revenue Operations.

Partner Program Operations

• Support operational execution of partner programs, incentives, onboarding, governance, and business planning.
• Coordinate program rollouts and operational readiness across internal and external stakeholders.
• Ensure operational consistency across multiple partner types and routes to market.

Analytics & Business Insights

• Develop dashboards, KPIs, and reporting that measure partner performance, pipeline, revenue contribution, and operational health.
• Analyze business trends to identify opportunities for growth and process optimization.
• Deliver executive reporting that supports strategic decision making.

Cross-Functional Collaboration

• Partner closely with Alliances, Channel Sales, Spectrum Business, Marketing, Finance,

Product Management, Customer Success, and Sales Operations.

• Coordinate cross-functional initiatives supporting indirect revenue growth.
• Support organizational change management related to new programs, systems, and business processes.

Operational Governance

• Maintain operational documentation, business rules, and process standards.
• Support CRM data quality, reporting accuracy, forecasting, and operational compliance.
• Recommend improvements to systems, workflows, and technology that enhance partner operations.

Qualifications

Minimum

• Bachelor's degree in a related discipline and 6 years' experience in a related field.
• The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
• Experience in Partner Operations, Channel Operations, Sales Operations, Revenue Operations, Business Operations, or a related function.
• Experience supporting indirect sales organizations, partner ecosystems, or alliance programs.
• Experience improving business processes and driving operational excellence.
• Strong analytical and problem-solving skills with experience interpreting business performance data.
• Experience creating executive dashboards, KPIs, and operational reporting.
• Experience working within CRM platforms and business reporting tools.

Preferred Qualifications

• Experience supporting cloud, managed services, SaaS, or enterprise technology organizations.
• Experience supporting Channel, Cox Business, Alliances, hyperscalers, or strategic partner ecosystems.
• Familiarity with Salesforce, Power BI, Tableau, CRM analytics, or similar reporting platforms.
• Experience designing partner programs, operational governance, and business planning processes.
• Experience working with AWS, Microsoft Azure, Google Cloud, VMware, or other enterprise technology partners.
• Experience supporting multi-route-to-market organizations.

How You’ll Make an Impact

• Accumulate, analyze, and process financial accounting data in order to prepare tax returns 
• Prepare and review tax returns and associated work papers 
• Research, interpret, and apply tax laws and regulations that impact federal and state compliance, as well as other corporate and partnership taxation matters 
• Analyze and evaluate the tax implications of potential investments, acquisitions, divestitures, or other transactions in alignment with the organization's objectives 
• Coordinate and communicate with members of the tax and accounting departments 
• Compile executive reporting for tax purposes as required 
• Assist with FAS 109 calculations and conducting FIN 48 analysis 

Working Conditions 

• Office environment

What You’ll Bring to Spectrum 

Required Qualifications 

Education 

• Bachelor’s degree in Accounting or a related field 

Experience 

• 3+ years business tax return preparation and review and related research experience 

Skills 

• Ability to read, write, speak and understand English 
• Ability to use personal computer and software applications (word processing, spreadsheet, etc.) and superior Microsoft Excel skills 
• Knowledge of tax return preparation software 
• Ability to research and resolve technical tax issues 
• Ability to analyze and interpret data 
• Knowledge of accounting theory and financial statement presentation 
• Ability to effectively perform as part of a team committed to common objectives 
• Ability to adapt to unexpected or changing conditions and help others deal effectively with new situations 
• Ability to make decisions, solve problems, and manage multiple projects on deadline 

Preferred Qualifications 

Education 

• Advanced degree such as master’s degree in Accounting with concentration in Tax CPA 

Experience 

• Big 4 public accounting experience 

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

How You Will Make an Impact 

• Cultivate new opportunities and consistently meet monthly sales quotas with fiber and coaxial solutions for our clients 
• Apply or learn procurement processes to navigate complex sales cycles 
• Conduct consultative needs analyses and develop client-focused product solutions 
• Design and deliver compelling proposals and presentations to highlight Spectrum’s service benefits 
• Self-generate leads through calls, premise visits, networking, and industry events 
• Qualify leads, request site surveys, and submit ROI analyses to sales management 
• Maintain accurate account records in Salesforce and ensure seamless handoff to the Account Management team 
• Collaborate with Sales Engineering, Sales Support, and Marketing to maximize sales outcomes 
• Attend sales meetings and training sessions to enhance your expertise and stay informed on industry trends 

Working Conditions 

• Office-based environment with regular travel to assigned territories and company facilities, including during inclement weather 
• Use of reliable personal vehicle required 

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• 3+ years of sales experience with a record of exceeding revenue quotas 
• 3+ years of telecommunications-related sales experience 
• 2+ years of experience selling data, voice, cloud, or video solutions

Skills 

• Read, write, speak and understand English 
• Efficiency in meeting deadlines and working within a team 
• Quick learner who applies new knowledge effectively 
• Willingness and ability to travel as needed 
• Valid state driver’s license and safe driving record  

Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field 

Experience 

• Experience working within a vertical sector 
• History of selling data, voice, or video solutions in telecommunications business-to-business sales  

Skills 

• Positive attitude, strong self-motivation, coachable mindset with an entrepreneurial spirit 
• Aptitude for learning Spectrum’s product suite and sales style 
• Industry knowledge and ability to adapt to change 
• Networking and negotiation skills 
• Proficiency with Microsoft Word, Excel, and PowerPoint 

Do you thrive in driving strategic supplier initiatives that create measurable impact? Spectrum is seeking a dedicated Manager, Supplier Programs to lead the coordination and management of supplier programs within our Procurement Operations Team. You will be the primary contact for supplier engagement, oversee small business participation, and ensure compliance and reporting accuracy. Your leadership will help strengthen small business capabilities and support organizational goals, making a meaningful difference across our operations.

How You’ll Make an Impact

• Coordinate and manage supplier engagement to achieve organizational goals with a focus on small business participation
• Develop and implement supplier programs that prioritize small business involvement and community-focused sourcing
• Partner with leadership to identify goals and oversee the execution of supplier programs for strategic outcomes
• Manage processes and controls for accurate reporting of supplier program spending and community activities in Spectrum Procurement Systems
• Collaborate with the Procurement Analytics Team to measure, analyze, and report spending and supplier activity organization-wide
• Monitor supplier performance, program effectiveness, and impact metrics, reporting results to leadership
• Propose initiatives for supplier development, including capacity building, mentorship, and networking to enhance small business capabilities

Working Conditions

• Office-based environment
• Travel required 10-15%

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree or equivalent combination of education and work experience

Experience

• 3+ years of supplier program management or related experience
• 3 years of management experience
• 2+ years of data analytics and presentation experience

Skills

• Proficient in Windows office tools and strong Excel, Word, PowerPoint experience
• Superior organizational, analytical, and relationship-building skills
• Outstanding verbal communication, report development, and written presentation skills
• Ability to work independently with minimal direction
• Skilled at managing multiple projects in a fast-paced environment
• Excellent problem-solving abilities
  Strong customer service orientation

Preferred Qualifications

Experience

• Experience with CPUC GO156 Utilities Annual Supplier Reports and Plans

Skills

• Familiarity with local, regional, and national small business support networks and community organizations
• Ability to influence cross-functional teams and manage multiple stakeholders
• Commitment to corporate social responsibility and sustainable sourcing practices

Do you thrive in driving strategic supplier initiatives that create measurable impact? Spectrum is seeking a dedicated Manager, Supplier Programs to lead the coordination and management of supplier programs within our Procurement Operations Team. You will be the primary contact for supplier engagement, oversee small business participation, and ensure compliance and reporting accuracy. Your leadership will help strengthen small business capabilities and support organizational goals, making a meaningful difference across our operations.

How You’ll Make an Impact

• Coordinate and manage supplier engagement to achieve organizational goals with a focus on small business participation
• Develop and implement supplier programs that prioritize small business involvement and community-focused sourcing
• Partner with leadership to identify goals and oversee the execution of supplier programs for strategic outcomes
• Manage processes and controls for accurate reporting of supplier program spending and community activities in Spectrum Procurement Systems
• Collaborate with the Procurement Analytics Team to measure, analyze, and report spending and supplier activity organization-wide
• Monitor supplier performance, program effectiveness, and impact metrics, reporting results to leadership
• Propose initiatives for supplier development, including capacity building, mentorship, and networking to enhance small business capabilities

Working Conditions

• Office-based environment
• Travel required 10-15%

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree or equivalent combination of education and work experience

Experience

• 3+ years of supplier program management or related experience
• 3 years of management experience
• 2+ years of data analytics and presentation experience

Skills

• Proficient in Windows office tools and strong Excel, Word, PowerPoint experience
• Superior organizational, analytical, and relationship-building skills
• Outstanding verbal communication, report development, and written presentation skills
• Ability to work independently with minimal direction
• Skilled at managing multiple projects in a fast-paced environment
• Excellent problem-solving abilities
  Strong customer service orientation

Preferred Qualifications

Experience

• Experience with CPUC GO156 Utilities Annual Supplier Reports and Plans

Skills

• Familiarity with local, regional, and national small business support networks and community organizations
• Ability to influence cross-functional teams and manage multiple stakeholders
• Commitment to corporate social responsibility and sustainable sourcing practices

How You’ll Make an Impact 

• Input accounts payable into the accounting system, process checks, generate check reports, and mail to vendors 
• Research invoices, both paid and unpaid, including cleared check inquiries and voiding of checks 
• Review automatic issue payment for correct coding, sufficient documentation including contracts, and correct authorization 
• Perform accounts payable related special projects as needed 
• Assist Associate Accounts Payable Specialists and Accounts Payable Specialists with questions 
• Assist Accounts Payable Manager with the training of new employees 
• Maintain records and files in accordance with established filing system 
• Perform other duties as requested by Accounts Payable Manager 

Working Conditions 

• Office environment 

Physical Requirements  

• Ability to lift and carry loads of 20 lbs. or more in performance of job duties 

What You’ll Bring to Spectrum 

Required Qualifications 

Education 

• College coursework in accounting or related field, or equivalent work experience 

Experience 

• 2+ years of Accounts Payable work experience 

Skills 

• Ability to read, write, speak and understand English  
• Ability to work independently and to prioritize and organize effectively  
• Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner  
• Ability to use personal computer and software applications (word processing, spreadsheet, etc.)  
• Knowledge of basic accounting procedures  
• Knowledge of SAP S/4; HANA and Ariba 

How You’ll Make an Impact   

• Execute high volume of vendor billing and data input and review and pay all invoices in accordance with company policy, and SOX requirements  
  
• Pay vendors daily, monitor discount opportunities, schedule, and prepare checks  
  
• Ensure credits are received for outstanding memos, research and investigate returned checks and request stop payments  
  
• Apply rigorous logic to analyze and resolve complex issues  
  
• Review and process invoices scanned via the Kofax Transformation Module (KTM), record accurately the manual entry of invoices as needed into ERP and P2P application  
  
• Verify and reconcile monthly vendor statements to ensure assigned accounts remain in good standing  
  
• Respond to internal and external customer and vendor email inquiries in a timely and professional manner meeting SLA requirements  
  
• Contribute to the continuous improvement of the payment process by identifying opportunities to streamline processes and maximize efficiencies 
  
• Escalate issues of concern to management  
  
• Assure timely completion of assigned tasks, and ensures that results are consistently high quality to meet or exceed departmental goals 
  

Working Conditions   

• Office environment 

What You’ll Bring to Spectrum  

 
Required Qualifications

   
Education  

• High School Diploma or equivalent 
  

Experience   

• 1+ years of Accounting principles experience 
  
• 0+ years of ERP experience  
  

Skills  

• Ability to read, write, speak and understand English  
  
• Ability to work quickly and efficiently, while maintaining high accuracy and attention to detail  
  
• Ability to communicate both orally and in writing in a clear and straight-forward manner  
  
• Ability to plan, prioritize and organize effectively in a fast-paced environment  
  
• Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional and pleasant manner  
  
• Knowledge of SAP S/4; HANA and Ariba  
  
• Knowledge of basic accounting procedures  
  
• Knowledge of personal computer operation and software applications (i.e. Accounts
• Payable applications, Microsoft office)  
  
• Proficient with MS Excel 
  

Preferred Qualifications   

Education 

• Associate’s degree in Accounting or related field preferred 

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

#ZRSM2

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Using effective communication and Salesforce skills you provide pre- and post-sale monitoring, escalation and resolution support. You ratify orders for completeness, accuracy and eligibility. You collaborate with teams in an office environment and should expect a high volume of client interactions.

WHAT OUR SALES OPERATIONS SPECIALISTS ENJOY MOST

• Perform pre-and post-sale activities to manage in-flight proposals and orders.
• Complete records and sales orders by capturing client, contact, product, price and other information.
• Initiate the installation process by creating new orders, service and billing accounts, sales opportunities, service requests and client records.
• Determine the serviceability of client locations through assessments of available information.
• Assess the ROI models, identify sites in the design configuration and validate against the ROI.
• Prepare client proposals and contracts in compliance with product requirements.
• Ensure appropriate billing codes are entered into the CRM system.
• Evaluate order details, determine the correct order processing path and categorize.

WHAT YOU’LL BRING TO SPECTRUM BUSINESS

Required Qualifications

• Experience: One year of project coordination experience; Three years of data entry and sales support or client service work experience; Three years of B2B billing and CRM platform experience.
• Education: High school diploma or equivalent.
  Technical skills: Familiar with using multiple CRM, billing and other systems; History of building orders and selecting Salesforce billing code; Proficient in Microsoft Office.
• Skills: Critical thinking and English communication skills.
• Abilities: Team-oriented with the ability to handle requests and resolve issues in fast-paced environment.

Preferred Qualifications

• One year of telecommunications industry experience.
• College coursework in a related field.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

How You Will Make an Impact 

• Conduct consultative needs analysis with prospective clients to develop tailored product solutions 
• Design and present compelling sales proposals and product presentations for small, medium and large businesses 
• Achieve monthly revenue quotas by driving data, phone and video sales within your sales territory 
• Generate leads by initiating telephone outreach, making cold call visits and networking at industry events 
• Qualify new leads and coordinate site surveys, submitting return on investment analyses to sales management 
• Maintain accurate sales databases to track activity and customer information 
• Collaborate with Account Management and business services teams to ensure seamless handoff of sold accounts and ongoing client retention 
• Participate in sales meetings and training sessions to enhance your skills 

Working Conditions 

• Office-based role  

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• Experience in a consultative sales role  

Skills 

• Read, write, speak and understand English 
• Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks 
• Proven networking, negotiation and closing abilities 
• Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field   

Experience 

• 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

• Strong experience using CRM systems such as SalesForce 
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

How You Will Make an Impact 

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments 
• Win back former customers by presenting compelling solutions and incentives 
• Achieve monthly revenue quotas through strategic account management and targeted sales activities 
• Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events 
• Develop customer-centric proposals that articulate Spectrum’s value proposition 
• Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management 
• Maintain comprehensive sales databases to track activity and customer information 
• Work closely with Sales Support and Marketing teams to drive successful account outcomes 
• Participate in sales meetings and training sessions to deepen your knowledge and expertise 

Working Conditions 

• Office-based role with occasional travel to customer locations 

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks 

 
Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field   

Experience 

• Account management or sales experience in the telecommunications B2B industry 

Skills 

• Practical experience using CRM systems such as SalesForce 
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

How You Will Make an Impact 

• Conduct consultative needs analysis with prospective clients to develop tailored product solutions 
• Design and present compelling sales proposals and product presentations for small, medium and large businesses 
• Achieve monthly revenue quotas by driving data, phone and video sales within your sales territory 
• Generate leads by initiating telephone outreach, making cold call visits and networking at industry events 
• Qualify new leads and coordinate site surveys, submitting return on investment analyses to sales management 
• Maintain accurate sales databases to track activity and customer information 
• Collaborate with Account Management and business services teams to ensure seamless handoff of sold accounts and ongoing client retention 
• Participate in sales meetings and training sessions to enhance your skills 

Working Conditions 

• Office-based role  

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• Experience in a consultative sales role  

Skills 

• Read, write, speak and understand English 
• Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks 
• Proven networking, negotiation and closing abilities 
• Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field   

Experience 

• 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

• Strong experience using CRM systems such as SalesForce 
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

How You Will Make an Impact 

• Conduct consultative needs analysis with prospective clients to develop tailored product solutions 
• Design and present compelling sales proposals and product presentations for small, medium and large businesses 
• Achieve monthly revenue quotas by driving data, phone and video sales within your sales territory 
• Generate leads by initiating telephone outreach, making cold call visits and networking at industry events 
• Qualify new leads and coordinate site surveys, submitting return on investment analyses to sales management 
• Maintain accurate sales databases to track activity and customer information 
• Collaborate with Account Management and business services teams to ensure seamless handoff of sold accounts and ongoing client retention 
• Participate in sales meetings and training sessions to enhance your skills 

Working Conditions 

• Office-based role  

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• Experience in a consultative sales role  

Skills 

• Read, write, speak and understand English 
• Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks 
• Proven networking, negotiation and closing abilities 
• Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field   

Experience 

• 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

• Strong experience using CRM systems such as SalesForce 
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

Ready to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication!

What our Outbound Sales Representatives Enjoy Most About the Role

• Supporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly.
• Meeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers.
• Handling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction.
• Acting as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.
• Creating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.

Working Conditions

• In an office call center environment, employees may need to be seated for extended periods while using a telephone headset and a computer with multiple screens, with exposure to moderate noise levels.

Required Qualifications

Education

• High School Diploma, GED, or equivalent.

Experience

• 1+ year(s) of call center and/or sales experience 

Skills & Abilities

• Clear, concise, and professional oral communication. 
• Strong listening and interpretation skills to understand and meet customer needs.
• Consultative sales approach, including needs analysis, objection handling and effective closing. 
• Judgement and initiative to make informed decisions. 
• Attention to detail and quick response to changing business needs. 
• Ability to prioritize and organize effectively, even under high volume. 
• Multitasking with job-specific software and office equipment. 
• Independent and collaborative work ethic. 
• Management of multiple prospects. 
• Proficiency in MS Office and related software applications. 
• Comfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator.

Preferred Qualifications

• Knowledge of commercial internet, video, and data services. 
• Experience in a fast-paced, customer-focused environment.

#ZRSM2

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Spectrum Reach has an exciting opportunity with our In Market Sales Team as an Account Executive to grow our sales, evangelize Spectrum Reach Media Solutions and expand awareness of Spectrum Reach’s offering to advertisers. As an Account Executive, you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account management and proactive selling of our data-driven media solutions.

PAY STRUCTURE

Our compensation model empowers high performers to control their earnings. A modest base salary is coupled with a competitive commission structure from day one. With up to 12% commission on new business, top performers surpass traditional salary expectations. We offer the tools, support, and opportunities for rapid success, providing exceptional upside for those driven by performance-based pay.

DUTIES AND RESPONSIBILITIES

• Achieve sales and strategic goals
• Cultivate and nurture connections with brands and marketing/advertising agencies
• Recognize business challenges that Spectrum Reach’s media solutions can address; connect solutions with business challenges
• Oversee sales forecasting and reporting for your Book of Business
• Communicate effectively with external partners, clients, and internal stakeholders with the ability to adapt your style and delivery to many levels of technical expertise
• Deliver client results that earn repeat business
• We’re an enthusiastic team with a culture of excellence. On any given day, you’ll find yourself in the office managing accounts, in the field prospecting, or cultivating connections with clients who advertise across our networks.
  

WHAT YOU’LL BRING TO SPECTRUM REACH

Required Qualifications

• Proven track record of exceeding revenue expectations
• 1+ years outside or B2B sales experience
• Ability to use data in the development and sale of a media strategy
• Adept at presenting complex solutions in a simple, easy to understand manner
• Understanding of the media landscape and evolving dynamics of advertising within it
• Strong presentation skills with the ability to speak with C-level clients; confident in negotiating
• Local and regional travel; valid driver’s license and safe driving record

Preferred Qualifications

• Accustomed to building processes to hold yourself accountable to goals; own your day
• Familiarity of the Adtech ecosystem including ad network, ad exchange, SEM platform, DSP, SSP, and other online advertising technology
• Ideally have progressive sales experience in Digital advertising (preferably CTV), insertion order media and/or managed services to marketing decision-makers with brands and/or independent ad agencies
• Knowledge of Salesforce
• Ability to succeed in a fast-paced, rapidly changing environment while maintaining high levels of client relationships and business excellence
• Knowledge of media research & planning tools (ie Strata, ComScore, Nielsen, GA4, etc.)
• Passionate about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach and our customers.

As the Lead Data Scientist, you are responsible for leading the development of data-driven solutions for Spectrum Reach’s advertising sales business. Utilizes analytical, statistical, and programming skills to clean, aggregate, and analyze large data sets and interpret results. This position requires a strong command of statistical techniques machine learning algorithms, and big data technologies. The ideal candidate will possess a demonstrated practical ability to determine where to invest time, and depending on the assignment, to build sustainable predictive models and services or to synthesize actionable findings and present findings to audiences with diverse agendas and varying levels of technical expertise.

How You’ll Make an Impact

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Plan and lead the complete analytics life-cycle for problem solving, including: requirements gathering, problem formulation, data grooming, data exploration, model prototyping, model validation, and algorithm productionalization.
• Leverage knowledge in analytical and statistical algorithms to help stakeholders explore methods to improve their business. Utilize experience and feedback to recommend options during the development/research/analysis phase.
• Lead large-scale exploratory data analyses for new data sources or new uses for existing data sources. Establish links across existing data sources and find new, interesting data correlations.
• Plan effectively to ensure analytics products are flexible, modular, and both leverage and contribute to the team’s existing reusable code base.
• Exercise thought leadership and discretion in tailoring the tools, approaches, and data used to meet the needs of the particular problem.
• Responsible for interpretation of results – for both causal inferences and predictive effectiveness.
• Synthesize appropriate recommendations for action and changes.
• Present findings, suggested actions and changes to a broad audience, and manage follow-ups and execution.
• Help teach and explain techniques and tools used to a broad set of business-intelligence, data, and analytics professionals with varied backgrounds.
• Create project plans to help team achieve defined project goals within deadlines; proactively communicate status and escalate issues as needed.
• Mentor and train junior team members as well as assist leadership in setting strategic vision.
• Perform other duties as assigned.

WHAT YOU’LL BRING TO SPECTRUM REACH

• Demonstrated mastery and experience with languages such as R and/or Python (including relevant packages) in support of advanced analytics and AI/ML

• Demonstrated experience with SQL, large data sets and the tools to efficiently obtain, transform, and store large volumes at scale. Firm understanding of data architecture and data warehousing techniques

• Experience and proficiency with commercial cloud platforms such as AWS, Azure, GCP

• Demonstrated experience and solid theoretical foundation of the properties of the major families of machine learning models, including regression, classification, clustering, neural networks, and large language models

• Experience with large scale multi-series time series forecasting

• Command of advanced mathematical concepts including calculus, PDEs, probability, and statistics, and the ability to independently learn any necessary additional concepts

• Effective synthesis and presentation skills

• Ability to communicate results and recommendations to a wide variety of audiences

• Demonstrated ability and desire to continually expand skill set, and learn from and teach others

Required Education
Bachelor's degree in computer science, statistics, operations research and/or equivalent combination of education and experience

Required Related Work Experience 
7+ years data manipulation and statistical modeling as a Scientist, Consultant, Architect, DBA, or Engineer 
7+ years SQL/R/Python Programming 

PREFERRED QUALIFICATIONS

• Experience in the advertising sales, cable and/or telecommunications industry

• Advanced Python knowledge and deep experience in the AI/ML ecosystem surrounding Python

• Experience in Operations-research/optimization, in particular mixed-integer programming, multi-objective optimization, CPLEX and Gurobi solver configuration and performance tuning

• Experience in AWS ecosystem (including EMR, Glue, Athena, SageMaker, Bedrock)

• Experience in Snowflake architecture, resource optimization, and performance tuning

• Experience in distributed computing paradigms and parallel processing, including Spark optimization techniques and performance tuning

• Experience in MLOps, including end-to-end ML pipelines with automated training, validation, and deployment, model registry systems for versioning and governance

• Experience with development of systems using generative AI, reasoning models and agentic AI methods.

Preferred Education
Master’s Degree in related field

As the Lead Data Scientist, you are responsible for leading the development of data-driven solutions for Spectrum Reach’s advertising sales business. Utilizes analytical, statistical, and programming skills to clean, aggregate, and analyze large data sets and interpret results. This position requires a strong command of statistical techniques machine learning algorithms, and big data technologies. The ideal candidate will possess a demonstrated practical ability to determine where to invest time, and depending on the assignment, to build sustainable predictive models and services or to synthesize actionable findings and present findings to audiences with diverse agendas and varying levels of technical expertise.

How You’ll Make an Impact

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Plan and lead the complete analytics life-cycle for problem solving, including: requirements gathering, problem formulation, data grooming, data exploration, model prototyping, model validation, and algorithm productionalization.
• Leverage knowledge in analytical and statistical algorithms to help stakeholders explore methods to improve their business. Utilize experience and feedback to recommend options during the development/research/analysis phase.
• Lead large-scale exploratory data analyses for new data sources or new uses for existing data sources. Establish links across existing data sources and find new, interesting data correlations.
• Plan effectively to ensure analytics products are flexible, modular, and both leverage and contribute to the team’s existing reusable code base.
• Exercise thought leadership and discretion in tailoring the tools, approaches, and data used to meet the needs of the particular problem.
• Responsible for interpretation of results – for both causal inferences and predictive effectiveness.
• Synthesize appropriate recommendations for action and changes.
• Present findings, suggested actions and changes to a broad audience, and manage follow-ups and execution.
• Help teach and explain techniques and tools used to a broad set of business-intelligence, data, and analytics professionals with varied backgrounds.
• Create project plans to help team achieve defined project goals within deadlines; proactively communicate status and escalate issues as needed.
• Mentor and train junior team members as well as assist leadership in setting strategic vision.
• Perform other duties as assigned.

WHAT YOU’LL BRING TO SPECTRUM REACH

• Demonstrated mastery and experience with languages such as R and/or Python (including relevant packages) in support of advanced analytics and AI/ML

• Demonstrated experience with SQL, large data sets and the tools to efficiently obtain, transform, and store large volumes at scale. Firm understanding of data architecture and data warehousing techniques

• Experience and proficiency with commercial cloud platforms such as AWS, Azure, GCP

• Demonstrated experience and solid theoretical foundation of the properties of the major families of machine learning models, including regression, classification, clustering, neural networks, and large language models

• Experience with large scale multi-series time series forecasting

• Command of advanced mathematical concepts including calculus, PDEs, probability, and statistics, and the ability to independently learn any necessary additional concepts

• Effective synthesis and presentation skills

• Ability to communicate results and recommendations to a wide variety of audiences

• Demonstrated ability and desire to continually expand skill set, and learn from and teach others

Required Education
Bachelor's degree in computer science, statistics, operations research and/or equivalent combination of education and experience

Required Related Work Experience 
7+ years data manipulation and statistical modeling as a Scientist, Consultant, Architect, DBA, or Engineer 
7+ years SQL/R/Python Programming 

PREFERRED QUALIFICATIONS

• Experience in the advertising sales, cable and/or telecommunications industry

• Advanced Python knowledge and deep experience in the AI/ML ecosystem surrounding Python

• Experience in Operations-research/optimization, in particular mixed-integer programming, multi-objective optimization, CPLEX and Gurobi solver configuration and performance tuning

• Experience in AWS ecosystem (including EMR, Glue, Athena, SageMaker, Bedrock)

• Experience in Snowflake architecture, resource optimization, and performance tuning

• Experience in distributed computing paradigms and parallel processing, including Spark optimization techniques and performance tuning

• Experience in MLOps, including end-to-end ML pipelines with automated training, validation, and deployment, model registry systems for versioning and governance

• Experience with development of systems using generative AI, reasoning models and agentic AI methods.

Preferred Education
Master’s Degree in related field

As the Lead Data Scientist, you are responsible for leading the development of data-driven solutions for Spectrum Reach’s advertising sales business. Utilizes analytical, statistical, and programming skills to clean, aggregate, and analyze large data sets and interpret results. This position requires a strong command of statistical techniques machine learning algorithms, and big data technologies. The ideal candidate will possess a demonstrated practical ability to determine where to invest time, and depending on the assignment, to build sustainable predictive models and services or to synthesize actionable findings and present findings to audiences with diverse agendas and varying levels of technical expertise.

How You’ll Make an Impact

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Plan and lead the complete analytics life-cycle for problem solving, including: requirements gathering, problem formulation, data grooming, data exploration, model prototyping, model validation, and algorithm productionalization.
• Leverage knowledge in analytical and statistical algorithms to help stakeholders explore methods to improve their business. Utilize experience and feedback to recommend options during the development/research/analysis phase.
• Lead large-scale exploratory data analyses for new data sources or new uses for existing data sources. Establish links across existing data sources and find new, interesting data correlations.
• Plan effectively to ensure analytics products are flexible, modular, and both leverage and contribute to the team’s existing reusable code base.
• Exercise thought leadership and discretion in tailoring the tools, approaches, and data used to meet the needs of the particular problem.
• Responsible for interpretation of results – for both causal inferences and predictive effectiveness.
• Synthesize appropriate recommendations for action and changes.
• Present findings, suggested actions and changes to a broad audience, and manage follow-ups and execution.
• Help teach and explain techniques and tools used to a broad set of business-intelligence, data, and analytics professionals with varied backgrounds.
• Create project plans to help team achieve defined project goals within deadlines; proactively communicate status and escalate issues as needed.
• Mentor and train junior team members as well as assist leadership in setting strategic vision.
• Perform other duties as assigned.

WHAT YOU’LL BRING TO SPECTRUM REACH

• Demonstrated mastery and experience with languages such as R and/or Python (including relevant packages) in support of advanced analytics and AI/ML

• Demonstrated experience with SQL, large data sets and the tools to efficiently obtain, transform, and store large volumes at scale. Firm understanding of data architecture and data warehousing techniques

• Experience and proficiency with commercial cloud platforms such as AWS, Azure, GCP

• Demonstrated experience and solid theoretical foundation of the properties of the major families of machine learning models, including regression, classification, clustering, neural networks, and large language models

• Experience with large scale multi-series time series forecasting

• Command of advanced mathematical concepts including calculus, PDEs, probability, and statistics, and the ability to independently learn any necessary additional concepts

• Effective synthesis and presentation skills

• Ability to communicate results and recommendations to a wide variety of audiences

• Demonstrated ability and desire to continually expand skill set, and learn from and teach others

Required Education
Bachelor's degree in computer science, statistics, operations research and/or equivalent combination of education and experience

Required Related Work Experience 
7+ years data manipulation and statistical modeling as a Scientist, Consultant, Architect, DBA, or Engineer 
7+ years SQL/R/Python Programming 

PREFERRED QUALIFICATIONS

• Experience in the advertising sales, cable and/or telecommunications industry

• Advanced Python knowledge and deep experience in the AI/ML ecosystem surrounding Python

• Experience in Operations-research/optimization, in particular mixed-integer programming, multi-objective optimization, CPLEX and Gurobi solver configuration and performance tuning

• Experience in AWS ecosystem (including EMR, Glue, Athena, SageMaker, Bedrock)

• Experience in Snowflake architecture, resource optimization, and performance tuning

• Experience in distributed computing paradigms and parallel processing, including Spark optimization techniques and performance tuning

• Experience in MLOps, including end-to-end ML pipelines with automated training, validation, and deployment, model registry systems for versioning and governance

• Experience with development of systems using generative AI, reasoning models and agentic AI methods.

Preferred Education
Master’s Degree in related field

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed
• Ability to read, write, speak, and understand multiple languages (English and Spanish) 

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

• You’re a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
  
  • Business Administration,Business Technology Management,Computer Science,Data Science,Information Technology,Management and Organization
• This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
• Internship program runs from May 26 through August 6, 2027.
• In addition to role-specific projects, you’ll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience
As part of America’s Connectivity Company®, you’ll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.

Throughout the summer, you’ll contribute to meaningful work, strengthen your skills and have opportunities to:

• Grow your skills in a dynamic, innovative business environment.
• Build connections with team members and senior leaders who can help you better understand our business and what it’s like to work here.
• Learn from a mentor, who can provide guidance, support and career advice.  

What you can expect in this role  

As a Spectrum intern, you’ll spend the summer working alongside two teams: your respective department and your intern cohort.

Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations.

This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.

Internship responsibilities may include:

• Collaborate with business analysts and developers to gather and document requirements for Spectrum’s field tools
• Analyze operational data and support enhancements that improve technician productivity and field efficiency
• Map workflows and processes using diagramming tools to clarify business needs
• Translate stakeholder requirements into technical language for effective communication
• Use SQL, Excel or Google Sheets to validate, clean and visualize data for actionable insights
• Assist with Agile project tracking and documentation in tools like Jira or Azure DevOps
• Participate in cross-functional projects, professional development sessions, networking activities and final presentations

Required Qualifications

• Must be a rising senior with an expected graduation date between December 2027 and May 2028
• Must be currently enrolled in an accredited College or University completing a bachelor’s degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

• Requirements gathering and documentation including user stories and business requirements documents
• Process mapping and diagramming workflows using tools like Visio, Lucidchart or Miro
• Stakeholder communication translating business needs into technical language
• Critical thinking and problem decomposition for structured analysis

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

We are seeking a Application Modernization Architect to play a pivotal role in our Consulting & Professional Services team, focused on cloud-native development and software modernization. This position is an advisory role providing strategic and tactical guidance to our clients and delivery teams. The ideal candidate is passionate about emerging practices such as AI-assisted refactoring and eager to integrate these tools into modern development workflows. You will engage directly with clients, translating complex technical requirements into actionable architectures and roadmaps, while also rolling up your sleeves to write code for PoCs and PoVs.

What You’ll Do

• Assess legacy application portfolios, identify modernization opportunities, and develop technical roadmaps aligned with business outcomes.
• Collaborate with stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective software solutions.
• Conduct technical discovery and strategy workshops to identify pain points, define modernization approaches, and guide solution design on topics such as microservices, cloud-native architecture, DevOps, and CI/CD.
• Serve as a trusted technical advisor and subject matter expert on cloud technologies and software architecture, ensuring solutions align with client objectives.
• Work with internal stakeholders to define scope, develop cost estimates and labor projections, and prepare Statements of Work (SOWs), product pricing, and RFP/RFI responses.
• Design reference architectures, solution patterns, and migration frameworks that balance cost, maintainability, security, and performance.
• Architect full-stack solutions that deliver measurable business value and enable teams to learn, iterate, and adopt modern delivery practices effectively.
• Provide hands-on development leadership, coding alongside teams when needed.
• Act as a thought leader by speaking at industry events, publishing white papers, and contributing to case studies.

Minimum Qualifications

• Bachelor’s degree and 10+ years of software engineering/development experience (or equivalent).
• 5+ years working as an architect in cloud-native and modernization initiatives.
• Hands-on expertise with at least one major cloud platform (AWS, Azure, Google Cloud).
• Expertise in software architecture patterns, including microservices, monolithic refactoring, event-driven architecture and serverless computing.
• Experience with containerization & orchestration technologies (Kubernetes, Docker, or, OpenShift).
• Hands-on experience with application modernization initiatives from inception to production.
• Strong client-facing communication skills, with experience delivering technical presentations and engaging with business/technical stakeholders.

Preferred Qualifications

• Agentic software modernization methods and best practices.
• Experience with AI-assisted coding tools (GitHub Copilot, Claude Code, Kiro OpenCode, or equivalent).
• Professional services or consulting experience, including direct client delivery.
• Experience working with global or distributed engineering teams.

How You Will Make an Impact 

• Conduct consultative needs analysis with prospective clients to develop tailored product solutions 
• Design and present compelling sales proposals and product presentations for small, medium and large businesses 
• Achieve monthly revenue quotas by driving data, phone and video sales within your sales territory 
• Generate leads by initiating telephone outreach, making cold call visits and networking at industry events 
• Qualify new leads and coordinate site surveys, submitting return on investment analyses to sales management 
• Maintain accurate sales databases to track activity and customer information 
• Collaborate with Account Management and business services teams to ensure seamless handoff of sold accounts and ongoing client retention 
• Participate in sales meetings and training sessions to enhance your skills 

Working Conditions 

• Office-based role  

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• Experience in a consultative sales role  

Skills 

• Read, write, speak and understand English 
• Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks 
• Proven networking, negotiation and closing abilities 
• Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field   

Experience 

• 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

• Strong experience using CRM systems such as SalesForce 
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

SUMMARY

Spectrum Reach has an exciting opportunity with our Local Sales Team as an Advertising Account Executive.  In this role you will be responsible for driving revenue growth through new business development, account management, and consultative selling. This role serves as a strategic partner to local and regional businesses and by identifying client goals, recommending tailored advertising solutions, and delivering measurable business outcomes.

Success in this role requires strong prospecting discipline, relationship building,
communication skills, adaptability, and the ability to manage both client growth and
campaign stewardship in a fast-changing advertising environment.

PAY STRUCTURE

Our compensation model empowers high performers to control their earnings. Our base salary is coupled with a competitive commission structure from day one.

With higher commission on new business, top performers can surpass traditional salary expectations. We offer the tools, support, and opportunities for rapid success, providing exceptional upside for those driven by performance-based pay.

KEY RESPONSIBILITIES

• Meet and exceed assigned revenue responsibilities
• Prospect for and developing new business opportunities
• Build, manage, and grow an assigned book of business through renewals, upselling, and relationship management
• Conduct client meetings, presentations, and discovery conversations to understand business goals
• Based on the needs of clients, create strategic proposals using video, streaming, digital, and advanced advertising solutions
• Build strong client relationships through ongoing communication and consistent follow-through
• Collaborate cross-functionally with internal teams to ensure campaign execution and client success
• Monitor campaign performance, share insights and metrics, and recommend optimizations
• Maintain pipeline activity and opportunity tracking in CRM tools
• Balance prospecting, account management, internal collaboration, and campaign stewardship
• Stay current on industry trends, competitive dynamics, and evolving product offerings

QUALIFICATIONS

Required

• Proven track record of exceeding revenue expectations with a demonstrated hunter mindset in prospecting and building healthy pipelines
• 1+ years outside or B2B sales experience
• Ability to use data in the development and sale of a media strategy
• Adept at presenting complex solutions in a simple, easy to understand manner
• Understanding of the media landscape and evolving dynamics of advertising within it
• Strong presentation skills with the ability to speak with C-level clients; confident in negotiating
• Local and regional travel; valid driver’s license and safe driving record

Preferred

• Accustomed to building processes to hold yourself accountable to goals; own your day
• Familiarity of the Adtech ecosystem including ad network, ad exchange, SEM platform, DSP, SSP, and other online advertising technology
• Sales experience in Digital advertising (preferably CTV), insertion order media and/or managed services to marketing decision-makers with brands and/or independent ad agencies
• Knowledge of Salesforce or other CRM tools
• Ability to succeed in a fast-paced, rapidly changing environment while maintaining high levels of client relationships and business excellence
• Knowledge of media research & planning tools (ie Strata, ComScore, Nielsen, GA4, etc.)
• Passionate about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach and our customers.

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact    

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance. 
• Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach to acquire new residential customers 
• Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties. 
• Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved. 
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions. 
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results. 
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes. 
• Collect and account for funds and provide receipts according to Company policy and guidelines. 

Working Conditions    

• Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather 
• Work variable hours, including evenings, weekends, split days off and holidays 

What You’ll Bring to Spectrum

    
Required Qualifications    

Education    

• High School Diploma or equivalent work experience 

Experience 

• 1+ years in sales or customer service 

Skills 

• Valid driver's license with a satisfactory driving record within Company required standards 

Preferred Qualifications 

Experience 

• 2+ years sales or relevant work experience 

Skills 

• Understanding of communications technologies and data networking fundamentals 
• Knowledge of cable or telecommunications services 
• Experience educating consumers about products and services 
• Proven success in sales, prospecting or cold calling 

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact    

• Drive new customer acquisition by conducting door-to-door sales in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors. 
• Actively and consistently support all efforts to simplify and enhance customer experience. 
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance. 
• Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.  
• Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved. 
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions. 
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results. 
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes. 
• Collect and account for funds and provide receipts according to Company policy and guideline 

Working Conditions    

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather  
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)  
• Exposure to moderate noise levels  
• Must be able to work evenings, weekends, holidays, and split days off 

What You’ll Bring to Spectrum    

Required Qualifications    

Education    

• High School Diploma or equivalent work experience 

Experience    

• 0-6+ months of sales or customer service experience 

Skills    

• Knowledge of cold call sales techniques and persuasive communication 
• Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather 
• Capacity to work outdoors for extended periods in any season or weather 
• Familiarity with computer operating systems, consumer and commercial communications devices such as smartphones, routers and wireless equipment, and computer software applications 
• Valid driver’s license with a satisfactory driving record meeting Spectrum standards 

Preferred Qualifications 

Experience 

• 1+ years of sales or related work experience 

Skills 

• Understanding of communications technologies and services, particularly data networking fundamentals 
• Knowledge of cable or telecommunications services 
• Experience educating consumers about products and services 
• Success in sales, prospecting or cold calling, with direct sales experience preferred 

How You Will Make an Impact 

• Conduct consultative needs analysis with prospective clients to develop tailored product solutions 
• Design and present compelling sales proposals and product presentations for small, medium and large businesses 
• Achieve monthly revenue quotas by driving data, phone and video sales within your sales territory 
• Generate leads by initiating telephone outreach, making cold call visits and networking at industry events 
• Qualify new leads and coordinate site surveys, submitting return on investment analyses to sales management 
• Maintain accurate sales databases to track activity and customer information 
• Collaborate with Account Management and business services teams to ensure seamless handoff of sold accounts and ongoing client retention 
• Participate in sales meetings and training sessions to enhance your skills 

Working Conditions 

• Office-based role  

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• Experience in a consultative sales role  

Skills 

• Read, write, speak and understand English 
• Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks 
• Proven networking, negotiation and closing abilities 
• Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field   

Experience 

• 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

• Strong experience using CRM systems such as SalesForce 
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

• Engage with customers to resolve billing inquiries, product questions and service complaints
• Apply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone products
• Maintain high levels of professionalism and courtesy in every customer interaction
• Achieve and exceed activity goals by following call handling metrics such as productive time and handle time
• Master order processing within the billing system for retained accounts and new sales entries
• Demonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitors
• Support efforts to enhance the customer experience through every transaction

Working Conditions   

• Office environment

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High school diploma or equivalent

Skills   

• Ability to read, write, speak and understand English
• Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
• Ability to work variable hours; may include weekends, holidays, and split days off
• Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner
• Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals
• Effective computer and consumer electronics skills
• Ability to use personal computer and relevant software applications including the billing system
• Proven verbal and written communication skills
• Ability to handle irate customers and resolve issues
• Ability to prioritize and organize effectively

Preferred Qualifications

Experience

• 2+ years of call center experience in customer service or phone sales, or equivalent experience

#ZRSM2

How You’ll Make an Impact

Competitive Intelligence Landscape

• Develop and maintain a comprehensive understanding of competitive activity across assigned markets with focus on local competitive behaviors
• Identify emerging threats from fiber overbuilders, wireless providers, municipal networks and other market entrants
• Analyze competitive pricing, promotions, product launches, go-to-market strategies, product and service performance and network expansion plans
• Utilize external data sources and establish mechanisms to capture local intelligence before it becomes widely visible, and provide custom reporting and presentations on competitive intelligence

Market Development Leadership

• Build local relationships through the BDS team with industry associations, local builders, developers, county administrators and model agents
• Establish a new build inventory by market area that identifies opportunities to accelerate Residential, Business and Community Solutions growth and create a consistent pipeline of growth opportunities for assigned markets
• Coordinate with sales, developers, permit offices and utility companies to ensure early awareness of opportunities, proper planning and bids, proactive drop installation, joint trenching and pre-wire efforts in partnership with Field Operations

Market Leadership Partnership

• Serve as a strategic advisor to RVPs and government affairs teams
• Build trusted relationships across local teams to strengthen information flow and execution

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree from accredited four-year college with major in Marketing, Management, Finance, Statistics or Economics

Experience

• 10+ years of leadership experience in consulting, strategy, market development, business development or competitive intelligence
• Experience working directly with field operations and local market leadership teams

Skills

• Ability to read, write, speak and understand English
  Strong competitive analysis and strategic planning capabilities and the ability to identify trends, patterns and emerging threats from multiple data sources
• Ability to translate large amounts of information into concise and actionable executive recommendations
• Strong financial and business acumen including investment prioritization analysis
• Ability to challenge assumptions and drive constructive debate using facts and data
• Deep understanding of the broadband telecommunications and connectivity landscape
• Knowledge of fiber, HFC, fixed wireless, satellite and emerging connectivity technologies and familiarity with related investments and trials
• Understanding of Residential, Business and Community Solutions customer acquisition, retention and market share dynamics
• Knowledge of new construction, multi-dwelling units, community development and network expansion strategies
• Experience leading high-performing teams through change and ambiguity
• Strong coaching and talent development capabilities

Preferred Qualifications

Education

• MBA

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed
• Ability to read, write, speak, and understand multiple languages (English and Spanish) 

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

How You’ll Make an Impact

Actively and consistently support all efforts to simplify and enhance the customer experience.

Design and develop analytic solutions to support our audit plan, including but not limited to:

• Understanding the source data and business process
• Independently write code to extract data from various sources (Teradata, SQL, Oracle, etc.)
• Develop code to manipulate and clean data as needed based on requirements gathered in conjunction with the Manager, Data Science.
• Design and execute data validations and quality checks to ensure complete and accurate populations.
• Design and build visualization solutions with our end users in mind to drive efficiency and effective anomaly identification.
• Refreshing and optimizing existing analytics based on internal and external feedback.

Identify risks and escalate to management appropriately.

Participate in discussions and interface with various departments to research, define, and document requirements.

Proactively seek clarification of requirements and direction; takes responsibility when needed.

Executes special projects as needed and performs other duties as requested.

Working Conditions

Office environment (four days in office/one day remote)

What You’ll Bring to Spectrum

Required Qualifications

Required Qualifications

Required Skills/Abilities and Knowledge
• In-depth knowledge of database design, SQL and data warehousing
• Advanced SQL development and optimization background
• Knowledge of data visualization and presentation methods for data analysis and interpretation, including performance of dashboards, generating, managing and delivering presentations and reports capable of yielding insights and actionable results
• Ability to understand business processes to ensure data and information integrity when importing from source systems.
• Ability to present analysis to our audit teams clearly and concisely
• Excellent interpersonal, oral and written communication and presentation skills
• Ability to work in teams towards a shared goal
• Ability to interface with various levels in an organization
• Ability to prioritize and organize effectively
• Ability to learn new technologies and tools
• Capable of working independently to solve problems under deadlines and to manage multiple projects/priorities under time constraints
• Detail oriented with emphasis on accuracy and consistency

Required Education
Bachelor’s degree in Computer Science or related field or an equivalent combination of education, training and experience

Required Related Work Experience and Number of Years
• Writing SQL / 3
• Designing and building analytics tools in Tableau / 2
• Big data analysis / 3
• Requirements analysis and documentation / 3
• Data validation, analysis, and debugging / 3

Preferred Skills/Abilities and Knowledge
• Telecomm/Cable industry experience
• Accounting/Financial/Audit experience
• Data mining experience

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.  

Be part of the connection:

You provide consultations to highlight how our data services satisfy the technical needs of clients. You sell to new and existing clients in a complementary role to the direct Sales and Sales Engineering teams. You receive sales quota retirement for targeted products and commissions in a defined territory are paid to the direct rep and the Sales Overlay Specialist.

How you can make a difference: 

• Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
• Consult with clients and Sales teams to meet or exceed revenue goals for data solutions.
• Partner with Product teams to develop and advance service attributes.
• Identify target markets, industries and contacts to develop and implement a sales plan.  
• Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
• Lead consultative meetings, demonstrations and negotiations with stakeholders to close deals. 
• Collaborate with multiple internal teams to develop and execute team selling strategies. 

WHAT YOU BRING TO SPECTRUM BUSINESS  

Required qualifications: 

• Experience: Two or more years of experience in sales of Data and Managed Service solutions; Five or more years of telecommunication B2B experience;Experience selling the Cisco Meraki product suite.
• Education: Bachelor’s degree in a business-related field or equivalent experience.
• Technical skills: Expert in Managed Network Service solutions; Proficient in Microsoft Office; Familiar with Salesforce. 
• Skills: Presentation and English communication skills.
• Abilities: Ability to conduct a consultative analysis and provide recommendations.
• Availability: Travel to and from assigned territories and company facilities. Valid driver's license.

Preferred qualifications: 

• Industry certifications, such as Cisco, Fortinet, Nuage or MEF.
• Experience selling SD-WAN.

How You Will Make an Impact 

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments 
• Win back former customers by presenting compelling solutions and incentives 
• Achieve monthly revenue quotas through strategic account management and targeted sales activities 
• Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events 
• Develop customer-centric proposals that articulate Spectrum’s value proposition 
• Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management 
• Maintain comprehensive sales databases to track activity and customer information 
• Work closely with Sales Support and Marketing teams to drive successful account outcomes 
• Participate in sales meetings and training sessions to deepen your knowledge and expertise 

Working Conditions 

• Office-based role with occasional travel to customer locations 

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks 

 
Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field   

Experience 

• Account management or sales experience in the telecommunications B2B industry 

Skills 

• Practical experience using CRM systems such as SalesForce 
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

• You’re a motivated rising senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university:
  • Marketing
  • Journalism
  • Communications
• This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice.
• In addition to the role-based projects you’ll work on, you’ll also participate in professional development sessions, networking opportunities, and have access to a mentor.

The Spectrum Internship Experience
You’ll join one of our departments for the summer, where you’ll contribute to meaningful projects that give you insight into what it’s like to work at a leading connectivity company. You’ll have access to:

• Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
• Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it’s like to work here.
• Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals.  

What you can expect in this role 

As a Spectrum intern, you’ll spend the summer working alongside two teams — your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations.

Internship responsibilities may include

Put your creativity, digital storytelling, and content creation skills to work supporting social media and video initiatives. This summer internship offers the opportunity to collaborate with teams to develop engaging social media content, grow online audiences, and contribute to digital storytelling across platforms. Interns gain hands-on experience creating content, managing video workflows, and analyzing performance to inform content strategy. 

• Develop creative social media posts, graphics, videos, and short-form content across platforms
• Assist in filming, editing, scheduling, and optimizing video content, including YouTube
• Support content planning and maintain social media publishing calendars 
• Track and analyze social media and YouTube performance metrics to help inform
• content strategy
• Collaborate with internal teams to support digital storytelling and audience engagement initiatives

You’ll gain hands-on experience managing real social media content, learn how analytics and audience insights drive engagement, and develop your creative voice while working alongside experienced digital and communications professionals. 

Required qualifications

• Must be currently enrolled in an accredited College or University completing a bachelor’s degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Qualifications

• Passion for social media, digital storytelling, and content creation
• Strong writing, editing, and visual storytelling skills
• Highly organized with attention to detail and ability to manage multiple projects
• Familiarity with social media platforms, video creation and basic analytics tools (Instagram Insights, YouTube Studio, etc.) is a   plus.

How You Will Make an Impact 

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
• Win back former customers by presenting compelling solutions and incentives
• Achieve monthly revenue quotas through strategic account management and targeted sales activities
• Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events 
• Develop customer-centric proposals that articulate Spectrum’s value proposition
• Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
• Maintain comprehensive sales databases to track activity and customer information
• Work closely with Sales Support and Marketing teams to drive successful account outcomes
• Participate in sales meetings and training sessions to deepen your knowledge and expertise 

Working Conditions 

• Office-based role with occasional travel to customer locations 

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• High school diploma or general education degree required (GED) 

Experience 

• Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks 

Preferred Qualifications 

Education 

• Bachelor’s degree in a business-related field   

Experience 

• Account management or sales experience in the telecommunications B2B industry 

Skills 

• Practical experience using CRM systems such as SalesForce 
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

How You’ll Make an Impact

• Respond efficiently to inbound sales calls and assist customers according to call handling standards
• Present tailored sales proposals and promote additional products and services to maximize revenue
• Maintain accurate sales and customer records in Spectrum databases
• Work with support teams to complete sales and resolve customer issues
• Assess service availability and coordinate construction estimates when required
• Educate customers on product features, billing and usage
• Achieve monthly sales goals through consultative selling

Working Conditions

• Operate in a call center environment

What You’ll Bring to Spectrum

Required Qualifications

Education

• High school diploma or equivalent

Experience

• Sales experience in a professional, customer-facing or service environment or experience in sales, customer service, call center, retail, hospitality or other fast-paced settings
• or 2+ years of college education, associate’s degree or equivalent combination of education and experience

Skills

• Strong communication, customer service and interpersonal skills
• Ability to build rapport, identify needs and recommend solutions
• Skilled at multitasking and working efficiently in a fast-paced environment
• Sales aptitude or demonstrated ability to influence and upsell
• Basic knowledge of communications, technology, video, data and voice products
• Comfortable with computers and new systems 

Preferred Qualifications

Education

• Associate’s degree or higher in Business Administration, Sales, Marketing, Communications or related field 

Experience

• 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses
• 2+ years of call center sales experience in business-to-business or telecommunications

Skills

• Ability to discuss Spectrum’s products and competitors’ offerings in detail

#ZRSM2

What our Account Executives for Community Solutions enjoy most about the role

• Simplifying and enhancing the customer experience.
• Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
• Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
• Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
• Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.

Working Conditions

• Office environment.
• Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.

Required Qualifications

• Education:
  • Bachelor's degree or relevant work experience.
• Experience:
  • Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
  • Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
• Technical Skills:
  • Proven negotiation skills and contract proposal/review experience.
  • Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
• Skills & Abilities:
  • Detail-oriented for accurate forecasting and tracking customer interactions.
  • Effective communicator via phone, email, and WebEx to enhance client relationships.
  • Strong multi-tasking abilities for organization and efficiency.
  • Consultative sales experience to meet client needs.
  • Excellent verbal, written, and interpersonal skills to build rapport.
  • Self-motivation and efficiency within deadlines for productivity.
  • Adaptable communication style and professional poise to connect with stakeholders.
  • Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.

Preferred Qualifications

• Skills:
  • Experience with CRM systems (Salesforce).
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Automated reporting and analysis application.
  • Recent experience negotiating long-term R.O.E agreements with MDU.
  • Familiarity with the cable industry for business context.
• Experience:
  • 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
  • 3-5+ years of consultative sales experience.
  • 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
• Bilingual: Spanish.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills