Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks dedicated to producing original, unbiased, and high-quality content. We use innovative journalistic approaches, backed by comprehensive research, to engage and inform viewers on the most essential news, issues, and events taking place in their communities.

Beyond TV news distribution, our newsrooms publish via the Spectrum News app and connected television. We’re committed to providing viewers with 24-hour news—no matter how, when, and where they want it. Check out all the ways we share news on the Spectrum News Mobile App.

As a Broadcast Engineer, you will work closely with the Spectrum News Engineering team. Your responsibilities will range from production support and troubleshooting at the client level, to installation and configuration of broadcast networks and equipment. You will also be responsible for evaluating and resolving technical issues. This includes monitoring the status of all systems and devices connected to the broadcast network, diagnosing problems, and recommending solutions. You may also need to provide support for editing and production.

WHAT OUR BROADCAST ENGINEERS ENJOY MOST

• Working directly with the IT department to maintain network infrastructure
• Providing critical technical support to keep local communities informed
• Working on a creative team that is committed to telling quality stories

As a part of Spectrum News, you’re creative, highly technical, and ready to bring your community’s stories to life in our newsroom. You value accuracy and want to leverage your curiosity and storytelling abilities to share inspiring news across multiple platforms. Each day is fast-paced in a constantly evolving work environment with new stories to tell and perspectives to uncover. If you’re a nimble, passionate team player, you’ll find a home on our team.

WHAT YOU’LL BRING TO SPECTRUM NEWS

Required Qualifications

• Experience: Maintenance or Broadcast Engineer - 3+ years
• Education: Associate’s degree in Engineering/Technical Discipline or equivalent combination of education and experience
• Technical Skills: Knowledge and ability to apply terminations/connectors to various types of network cables such as coaxial, twisted pair, and optical fiber cables that carry SDI video, AES audio, RF, and IP signals. Connector Types include BNC, N, F, RJ-45, and D-sub-miniature
• Skills: Assist personnel with engineering-related issues while demonstrating professional behavior, including strong customer service skills; assist and advise facilities department regarding issues that affect broadcast operations where applicable
• Abilities: Ability to install and/or support cross-platform systems
• Schedule: Must be able and willing to work various shifts, longer shifts, weekends, and holidays, and be flexible with schedule changes due to "breaking news", and/or severe weather emergencies
• Valid driver’s license for authorized driving in the State of residence

 Physical Requirements

• Ability to lift and carry up to 50 pounds

Preferred Qualifications

• Certifications:
  • SBE (Society of Broadcast Engineers) - CBTE, CBNE
  • FCC General Class License
  • Network – CCNA

Working Conditions

• Office environment. May entail phone or physical presence at the facility for equipment failure or other issues that may arise. This includes but is not limited to severe weather emergencies
• Travel: 15% where applicable

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

For a limited time only, we are pleased to offer a $5,000 hiring bonus for qualified candidates.  This bonus will be paid in two installments at successful completion of 90 days and 180 days of employment.  All applicable taxes and withholdings will apply. Hiring Bonus Eligibility for External Hires Only.

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

#ZRSM2

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Actively and consistently support all efforts to simplify and enhance the customer experience.

Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.

Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.

Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.

Creates work effort estimates for assigned tasks and support prioritization and release management.

Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.

Installs, administers, configures and maintains OSS applications including operating systems and related software.

Provides 'on call' support to resolve OSS application issues after normal business hours.

Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).

Works with database administrators to configure, tune and maintain databases in variety of languages.

Documents systems configurations and upgrades.

Designs and implements change control policies and disaster recovery plans.

Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.

Perform other duties as requested by supervisor.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality

Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications

Demonstrated in-depth ability to follow and implement established change and control policies and procedures

Demonstrated in-depth ability to troubleshoot application problems Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools

Demonstrated in-depth knowledge of OSS applications and software Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process

Required Education

Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications

Required Related Work Experience and Number of Years

Application Development experience in relevant areas - 3

Network OSS application experience - 2

System Administration experience - 2

Database support and development experience - 2

Experience in Enterprise Application Integration (EAI) - 2

Preferred Related Work Experience and Number of Years

Application Development experience in relevant areas - 5+

Network OSS application experience - 3+

System Administration experience - 3+

Database support and development experience - 3+

Experience in Enterprise Application Integration (EAI) - 3+

Working Conditions

Office Environment 'On Call' support, on a rotation basis

Major Duties and Responsibilities

·       Actively and consistently support all efforts to simplify and enhance the customer experience

·       Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio

·       Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management

·       Generates incremental revenue from existing customers by adding new/additional services

·       Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

·       Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

·       Attends and actively contributes to sales meetings and training programs

·       Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

·       Collect and account for funds and provide receipts according to Company policy and guidelines

Required Qualifications

Knowledge of cold call sales skills, persuasion, and clear communication skills
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Valid driver's license with a satisfactory driving record within Company required standards
 

Required Education

High School Diploma or equivalent work experience
 

Required Related Work Experience and Number of Years

Experience in sales or customer service – 0 to 6 months
 

Preferred Qualifications

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
Knowledge of cable or telecommunications services
Experience with consumer education of products and services
Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
 

Preferred Related Work Experience and Number of Years

Sales or relevant work experience – 1+
 

Working Conditions

Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
Exposure to moderate noise levels
Must be able to work evenings and weekends
Variable hours: may include weekends, holidays, and split days off

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 
• Bilingual Spanish Preferred

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks dedicated to producing original, unbiased, and high-quality content. We use innovative journalistic approaches, backed by comprehensive research, to engage and inform viewers on the most essential news, issues, and events taking place in their communities.

Beyond TV news distribution, our newsrooms publish via the Spectrum News app and connected television. We’re committed to providing viewers with 24-hour news—no matter how, when, and where they want it. Check out all the ways we share news on the Spectrum News Mobile App.

BE PART OF THE CONNECTION

As a Production Specialist I, you will work closely with Master Control Operators to create content that informs and inspires our audiences. You will collaborate with the entire newsroom to ensure all aspects of the show run smoothly. You will also use your technical expertise to elevate the production quality of our broadcasts. Your team will collaborate to produce compelling, timely, and accurate newscasts intended to engage and connect with our local audience.

WHAT OUR PRODUCTION SPECIALISTS ENJOY MOST

• Collaborating with our production and content teams to create high-quality programming
• Elevating production quality in new and innovative ways
• Using the power of technology to delight and inform your local community

As a part of Spectrum News, you’re creative, highly technical, and ready to bring your community’s stories to life in our newsroom. You value accuracy and want to leverage your curiosity and storytelling abilities to share inspiring news across multiple platforms. Each day is fast-paced in a constantly evolving work environment with new stories to tell and perspectives to uncover. If you’re a nimble, passionate team player, you’ll find a home on our team.

WHAT YOU’LL BRING TO SPECTRUM NEWS

Required Qualifications

• Experience: Television production - 1-3 years
• Education: College degree or technical discipline in television production or related field, or comparable work experience
• Technical Skills: Demonstrated technical aptitude and experience with television control room and studio production technology including knowledge/skills with, audio mixers, robotic camera controls, production automation systems, newsroom editorial software, non-linear editing systems, satellite systems, bonded cellular systems, router systems, and automated on-air play out systems; familiarity with video switchers, character generators, DVE’s, and video servers.
• Skills: Promote teamwork within a positive work environment, exhibit consistent leadership skills when performing directing duties, demonstrate understanding/skills related to shot composition, lighting, and aesthetics
• Abilities: Ability to troubleshoot technical issues, ability to work independently without direct supervision, ability to train others

Working Conditions

• Semi-noisy office environment

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.

How You’ll Make an Impact

• Analyze customer experience data and feedback to identify trends, issues, and opportunities for improvement.
• Assist with business process analysis, requirements gathering, and workflow documentation for CX-related initiatives.
• Evaluate customer feedback, verbatims, and scores to identify themes and actionable insights.
• Recommend improvements that support strategic, data-driven decision-making and improved customer outcomes.
• Create customer journey maps, channel flows, and other experience documentation to support project and design efforts.
• Facilitate collaboration across teams to align on customer experience priorities and future-state solutions.
• Build and maintain effective working relationships with stakeholders and business partners.
• Monitor CX performance metrics and support continuous improvement efforts across customer touchpoints.

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in Business Administration or related field or equivalent experience

Experience

• 3+ years business operations analysis experience
• 3+ years telecommunications or technology/software product experienc

Skills

• Passion for customer-centric solutions and delivering exceptional customer experiences
• Ability to apply business objectives to functional areas
• Strong written and verbal communication skills
• Skill in analyzing and synthesizing complex data
• Rapid identification of business problems and opportunities
• Capacity to define key performance indicators and metrics
• Proficiency in preparing and presenting data-driven presentations
• Decision-making and problem-solving skills under pressure
• Effective prioritization and management of multiple projects
• Initiative and sound judgment in accomplishing duties
• Proficient use of personal computer and software applications such as Word, Excel, Visio
• Ability to partner with internal and external stakeholders including vendors
• Knowledge of process and project management

Preferred Qualifications

Experience

• 3+ years project management experience

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

How You’ll Make an Impact   

• Direct engineering delivery for the residential buyflow, the top sales channel touching all Spectrum internet, TV and voice customers
• Guide multiple product teams to build scalable and modern solutions that adapt to evolving business requirements
• Mentor engineering managers and tech leads to empower autonomous decision-making and strong technical leadership
• Collaborate with Architecture to advance platform modernization, including component libraries, API optimization and modular patterns
• Drive AI adoption, integrating AI-assisted development tools and AI-powered customer experiences such as conversational buyflows
• Solve complex challenges at scale, enhancing performance, release reliability and platform integration across 10+ teams
• Translate technical initiatives into business outcomes, connecting engineering decisions to conversion rates, speed to market and customer satisfaction

Working Conditions   

• Office environment
• Some travel required
  Eligible for Hybrid Work Policy; up to one day per week from home

What You’ll Bring to Spectrum   

Required Qualifications   

Education

• Bachelor’s degree in computer science, software engineering or related technical field, or equivalent experience

Experience   

• 12+ years of software engineering experience with increasing leadership responsibility
• 5+ years leading engineering organizations of 30+ engineers across multiple product teams
• 5+ years at Director level or above managing engineering managers or senior tech leads
• 10+ years delivering large-scale consumer-facing web applications with high availability and performance requirements
• 7+ years driving platform modernization and architectural transformation while maintaining delivery velocity
• 7+ years operating in matrixed organizations with cross-functional partners

Skills   

• Strong architectural judgment across front-end, back-end and API orchestration
• Deep understanding of modern web architecture including Angular, component-based frameworks, TypeScript, SCSS, RxJS, NgRx
• Experience with Node.js backend orchestration, API management and middleware integration
• Integration with complex backend services such as product catalogs, billing, credit/risk assessment and payment processing
• Platform scalability expertise including modular architecture, micro-frontends and API optimization
• CI/CD pipeline management, release strategies and feature flagging at scale
• Performance engineering including page load, API response and caching
• Observability and monitoring for application health and incident response
• Knowledge of accessibility standards (WCAG 2.1 AA)
• Familiarity with security practices including WAF, fraud prevention and PCI
• Ability to drive scalable engineering solutions without micromanagement
• Balance platform investment with product delivery
• Translate technical complexity for executive audiences

Preferred Qualifications

Education

• Master’s degree

Experience

• Experience in telecom, cable, broadband, wireless or mobile industries
• Experience leading engineering organizations of 50+ engineers across multiple product surfaces

Skills

• Engineering leadership in telecom, cable or large-scale eCommerce with residential products
• High-traffic acquisition funnel experience, conversion optimization and A/B testing
• Understanding of residential telecom domains including serviceability and customer flows
• Proven improvement of engineering velocity using agile metrics
• Design system adoption and component library governance at scale
• SSR experience with Angular and its impact on SEO and performance
• AI/ML integration in eCommerce, including conversational commerce and development tooling
• Scaling engineering organizations through hiring, restructuring and leadership development
• SEO optimization, store locator functionality and marketing page performance in eCommerce

How You’ll Make an Impact   

• Direct engineering delivery for the residential buyflow, the top sales channel touching all Spectrum internet, TV and voice customers
• Guide multiple product teams to build scalable and modern solutions that adapt to evolving business requirements
• Mentor engineering managers and tech leads to empower autonomous decision-making and strong technical leadership
• Collaborate with Architecture to advance platform modernization, including component libraries, API optimization and modular patterns
• Drive AI adoption, integrating AI-assisted development tools and AI-powered customer experiences such as conversational buyflows
• Solve complex challenges at scale, enhancing performance, release reliability and platform integration across 10+ teams
• Translate technical initiatives into business outcomes, connecting engineering decisions to conversion rates, speed to market and customer satisfaction

Working Conditions   

• Office environment
• Some travel required
  Eligible for Hybrid Work Policy; up to one day per week from home

What You’ll Bring to Spectrum   

Required Qualifications   

Education

• Bachelor’s degree in computer science, software engineering or related technical field, or equivalent experience

Experience   

• 12+ years of software engineering experience with increasing leadership responsibility
• 5+ years leading engineering organizations of 30+ engineers across multiple product teams
• 5+ years at Director level or above managing engineering managers or senior tech leads
• 10+ years delivering large-scale consumer-facing web applications with high availability and performance requirements
• 7+ years driving platform modernization and architectural transformation while maintaining delivery velocity
• 7+ years operating in matrixed organizations with cross-functional partners

Skills   

• Strong architectural judgment across front-end, back-end and API orchestration
• Deep understanding of modern web architecture including Angular, component-based frameworks, TypeScript, SCSS, RxJS, NgRx
• Experience with Node.js backend orchestration, API management and middleware integration
• Integration with complex backend services such as product catalogs, billing, credit/risk assessment and payment processing
• Platform scalability expertise including modular architecture, micro-frontends and API optimization
• CI/CD pipeline management, release strategies and feature flagging at scale
• Performance engineering including page load, API response and caching
• Observability and monitoring for application health and incident response
• Knowledge of accessibility standards (WCAG 2.1 AA)
• Familiarity with security practices including WAF, fraud prevention and PCI
• Ability to drive scalable engineering solutions without micromanagement
• Balance platform investment with product delivery
• Translate technical complexity for executive audiences

Preferred Qualifications

Education

• Master’s degree

Experience

• Experience in telecom, cable, broadband, wireless or mobile industries
• Experience leading engineering organizations of 50+ engineers across multiple product surfaces

Skills

• Engineering leadership in telecom, cable or large-scale eCommerce with residential products
• High-traffic acquisition funnel experience, conversion optimization and A/B testing
• Understanding of residential telecom domains including serviceability and customer flows
• Proven improvement of engineering velocity using agile metrics
• Design system adoption and component library governance at scale
• SSR experience with Angular and its impact on SEO and performance
• AI/ML integration in eCommerce, including conversational commerce and development tooling
• Scaling engineering organizations through hiring, restructuring and leadership development
• SEO optimization, store locator functionality and marketing page performance in eCommerce

How You’ll Make an Impact   

• Lead the shift to an embedded quality engineering model, aligning QEs directly with developers in product pods
• Build and maintain test infrastructure and frameworks supporting 15+ product teams, including CI pipeline integration
• Define scalable test strategies across units, integration, E2E and contract testing for consistent quality
• Elevate quality engineers to architects who guide exploration, performance and reliability testing while coaching developers
• Reduce escaped defects and redundant testing, accelerating feedback loops from days to minutes
• Champion shift-left practices with tests running in CI on every PR and immediate feedback during development
• Collaborate with engineering leadership to foster shared quality ownership and develop respected QE talent
• Implement AI-assisted testing strategies for optimized test suites and intelligent defect prediction

Working Conditions   

• Work in an office environment with occasional travel, plus the option to work from home one day each week through Spectrum’s Hybrid Work Policy

What You’ll Bring to Spectrum   

Required Qualifications   

Education   

• Bachelor’s degree in computer science, Software Engineering or related technical discipline, or equivalent experience

Experience   

• 8+ years in software quality engineering, test automation or software development
• 4+ years leading QA or QE teams in embedded quality engineering models
• 3+ years managing QE leads or senior quality engineers

Skills   

• Proven experience transforming QA organizations into embedded shift-left practices
• Ability to operate at enterprise scale across multiple product teams and complex release pipelines
• Strong communication and influence skills to drive organizational change
• Expertise leading through influence within a matrix model
• Strategic vision with hands-on execution capability
• Deep knowledge in test automation frameworks such as Cypress, Playwright, Selenium, Jest, Karma and Jasmine
• Experience designing test strategies across unit, integration, E2E, contract and performance layers
• Skilled at building shared test infrastructure and integrating CI/CD pipelines
• Familiarity with Angular testing, Node.js backend testing and performance benchmarking
• Experience with observability and monitoring tools for quality metrics and defect analysis
• Proficiency in accessibility testing tools integrated into CI pipelines
• Knowledge of test environment management and feature flag testing strategies
• Strong interest in AI-assisted testing approaches
• Data-driven decision making, coaching and mentoring, cross-functional partnership and quality engineering leadership

Preferred Qualifications

Education

• MBA or advanced degree

Experience

• Experience in telecom, cable, broadband, wireless or mobile industries
• Leading QE organizations of 20+ engineers across multiple teams

Skills

• Experience migrating test suites, coaching developers, improving feedback speed
• Familiarity with Adobe Analytics, Tealium validation, accessibility standards and Agile delivery
• Master’s degree in Computer Science or Engineering
• Experience leading quality engineering transformation in telecom or large-scale eCommerce platforms
• Proven record implementing automated testing strategies in cloud-native environments such as AWS or Azure
• Familiarity with test data management at enterprise scale, including synthetic data generation and GDPR compliance
• Experience managing distributed or remote quality engineering teams
• Experience in vendor management for outsourced QA partnerships
• Demonstrated ability to drive adoption of emerging technologies such as generative AI, machine learning for defect prediction or advanced observability tooling
• Experience in integrating AI-powered automated regression testing to accelerate delivery and maintain high quality standards
• Background in quality metrics definition and reporting for executive-level stakeholders
• Experience with DevSecOps integration and automated security testing practices
• Experience in continuous improvement methodologies such as Six Sigma or Lean applied to quality assurance

What our National Field Support Representatives Enjoy Most About the Role

• Working with Spectrum Field Technicians to complete provisioning, device configuration, troubleshooting, and signal measurements to solve problems
• Solving technical issues in real-time using the latest tech tools and programs
• The fast pace! It makes the day go by quickly, and you accomplish a lot each workday
• Opportunities for growth through training, expanded education opportunities, and paths for career progression

Working Conditions
In this role you’ll work in a 24/7 call center environment with headset. You’ll work as part of a team receiving assistance and instruction in real-time to help you continually learn and grow. If you are resourceful, adaptable, and eager to learn, this role could be the start of a fulfilling career with Spectrum.

Required Qualifications

• Education:
  • High School Diploma or equivalent
• Technical skills:
  • MS Office and computer literate
• Abilities:
  • Problem-solving, critical thinking, communication, adaptability, and willingness to learn
• Schedule:
  • Ability to work a variety of schedules in-office including mornings, nights, weekends, overnights, and holidays

Preferred Qualifications

• Experience:
  • 2 or more years of telecommunications; call center; or high-speed data, video, or voice experience; workload or dispatch experience, customer service
• Education:
  • College coursework or equivalent experience in technology

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

How You Will Make an Impact 

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes 
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation 
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations 
• Meet with internal customers to provide status updates, gather feedback and report on project progress 
• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met 
• Analyze and interpret project data to support decision-making and continuous improvement 
• Perform additional tasks as requested to support project and business needs 

Working Conditions 

• Office environment 
• Some travel required 

What You Will Bring to Spectrum 

Required Qualifications 

Education 

• Bachelor’s degree in related field or equivalent work experience 

Experience 

• 2+ years of project management experience 

Skills 

• Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing 
• Strong prioritization and organizational skills for managing multiple projects and assignments 
• Develop effective working relationships with peers and project members 
• Effective critical thinking skills 
• Proven ability to perform in a fast-paced environment 
• Proficient in using computers and software applications, including Microsoft Project 
• Skilled in analyzing and interpreting data 

Preferred Qualifications

• Customer facing projects in B2B/Enterprise Level
• Experience with senior leaders/executives
• Technical Project Manager
• Managed large scale construction projects

Education 

• Project Management certification or completion of a recognized project management curriculum 

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks dedicated to producing original, unbiased, and high-quality content. We use innovative journalistic approaches, backed by comprehensive research, to engage and inform viewers on the most essential news, issues, and events taking place in their communities.

Beyond TV news distribution, our newsrooms publish via the Spectrum News app and connected television. We’re committed to providing viewers with 24-hour news—no matter how, when, and where they want it. Check out all the ways we share news on the Spectrum News Mobile App.

BE PART OF THE CONNECTION

As a Photojournalist, you’ll work with a team of talented journalists to shoot and edit material for newscasts. You’ll elevate stories by incorporating footage with fresh angles, lighting, and points of view.  You’ll be part of a collaborative team that creates compelling, timely, and accurate content to connect with viewers across traditional and digital platforms.

WHAT OUR PHOTOJOURNALISTS ENJOY MOST

• Working both independently and alongside a supportive team
• Using the latest technology to tell character-driven stories
• Connecting with neighbors to capture footage at local events
• Telling stories across platforms including TV, connected television, and digital

As a part of Spectrum News, you’re creative, highly technical, and ready to bring your community’s stories to life in our newsroom. You value accuracy and want to leverage your curiosity and storytelling abilities to share inspiring news across multiple platforms. Each day is fast-paced in a constantly evolving work environment with new stories to tell and perspectives to uncover. If you’re a nimble, passionate team player, you’ll find a home on our team.

WHAT YOU’LL BRING TO SPECTRUM NEWS

Required Qualifications

• Experience: Shooting and editing television news footage - 5+ years
• Education: Bachelor’s degree in journalism or related field, or comparable television work experience
• Technical Skills: Operation of ENG/SNG/Satellite vehicles and bonded cellular streaming
• Skills: Knowledge of how to clearly communicate solutions; ability to relate to populations and ages
• Abilities: Positive attitude and eagerness to solve problems, lifting and carrying up to 100 pounds, ability to distinguish colors and discern sounds
• Travel Ability: Must be open to travel to discover the important stories in your neighborhood and willing to interact with the community
• Schedule: Ability to work different shifts, be flexible with schedule changes and able to cover stand-by responsibilities when assigned
• Valid driver's license for authorized driving in the state of residence

Preferred Qualifications

• DSNG experience

Working Conditions

• Works inside in a climate-controlled environment and outside throughout the year and may be subjected to various weather conditions that could include extreme heat or cold conditions
• Drives company vehicle to and from different locations in a safe manner by obeying all traffic laws

Spectrum News is made up of over 30 hyper-local news and regional sports networks dedicated to producing original, unbiased and high-quality content. We use innovative journalistic approaches, backed by comprehensive research, to engage and inform viewers on the most essential news, issues, and events taking place in their communities.

Beyond TV news distribution, our newsrooms publish via the Spectrum News app and connected television. We’re committed to providing viewers with 24-hour news—no matter how, when and where they want it. Check out all the ways we share news on the Spectrum News Mobile App.

In this role, you’ll make sure that major stories are covered during the given shift by coordinating news teams, resources, and logistics. You will establish priorities and assign news units to cover them. You will be organizing the news gathering team's duties and collaborate on article ideas. You’ll be part of a collaborative team that creates compelling, timely, and accurate content to connect with viewers across traditional and digital platforms.

WHAT OUR ASSIGNMENT EDITORS ENJOY MOST

• Responding to breaking news quickly and effectively; organizing numerous live field workers and the chopper.
• Identifying the news events that should be covered and working with editors to decide which reporter should cover each event.
   

As a part of Spectrum News, you’re creative, highly technical, and ready to bring the character-driven stories of those in your community to life in our newsroom. You value accuracy and want to leverage your curiosity and storytelling abilities to share inspiring news across multiple platforms. Each day is a fast-paced and constantly evolving work environment with new stories to tell and perspectives to uncover. If you’re a nimble, passionate team player, you’ll find a home on our team.

WHAT YOU’LL BRING TO SPECTRUM NEWS

Required Qualifications

• Experience: Assignment desk experience in a television newsroom - 4+ years
• Education: Bachelor’s degree in Broadcast Communication or comparable television work experience preferred
• Technical Skills: Ability to develop sources
• Skills: Effective interpersonal, verbal and written communication skills; ability to clearly communicate solutions; ability to relate well with populations
• Abilities: Ability to organize and manage multiple priorities and work under time pressure deadline
• Travel Ability: Must be open to travel to discover the important stories in your neighborhood and willing to interact with the community
• Schedule: Ability to work different shifts or longer shifts due to "breaking news" and severe weather emergencies. Willing and able to work weekends and holidays
• Working Conditions: Works inside a climate-controlled environment throughout the year. Works in an open newsroom setting with a semi-noisy environment

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

How You’ll Make an Impact   

• Lead delivery strategies for multiple enterprise-scale technical programs, aligning efforts with Spectrum’s goals
• Oversee integration of multidisciplinary technical projects, adjusting scopes, timelines and budgets to meet business needs
• Coordinate across technical and non-technical project managers, integrating plans for cohesive program execution
• Direct work assignments, review project plans, escalate resource needs and drive issue resolution to ensure quality completion
• Define and track key performance indicators, identify risks and make proactive adjustments to maintain progress within budget and quality standards
• Implement governance frameworks and best practices, ensuring consistency and high standards across all projects
• Communicate effectively with stakeholders, providing updates and addressing concerns to support objectives and transformation initiatives
• Mentor project teams, offering guidance to promote professional development and program success

Working Conditions   

• Office environment

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• Bachelor’s degree in computer science, IT, engineering or related field or equivalent experience

Experience  

• 8+ years of project management experience

Skills   

• Ability to prioritize, organize and manage multiple projects and assignments
• Strong relationship-building capabilities with peers and project members
• Effective critical thinking and data analysis skills
• Ability to excel in a fast-paced environment
• Proficiency with computers and Microsoft Project
• Proven track record managing high-visibility technical programs
• Effective communication, negotiation and strategic planning skills

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

How You’ll Make an Impact   

• Lead and mentor engineering staff to design, implement, maintain, enhance and troubleshoot product delivery platforms
• Direct engineering support across system locations for both established and emerging technologies while ensuring adherence to operating standards
• Collaborate with Construction, Dispatch, Warehouse, Technical Operations and Care operations to optimize customer experience
• Advise managers on technical operations and strategic planning for network rebuilds, operations, and new product development and deployment
• Ensure compliance with Spectrum engineering standards, policies and procedures and maintain relations with local utilities, vendors, contractors and government agencies
• Oversee capital budget processes to ensure projects are cost-effective, on schedule and within budget
• Provide quality assurance guidance to engineering staff in accordance with technical quality assurance standards and FCC regulations
• Develop an effective front-line leadership team and support their growth to drive high performance

Working Conditions   

• Office environment
• Exposure to moderate noise levels
• Moderate Travel Required

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• Bachelor’s degree in Engineering or related field or equivalent experience
• Industry and vendor-specific certifications and training (NCTI SCTE BCT/E)

Experience   

• 3+ years of project management work experience
• 3+ years of related leadership experience
• 7+ years of engineering HFC and networking experience

Skills   

• Ability to read write and communicate effectively in English
• Ability to make decisions and solve problems under pressure
• Ability to prioritize and organize work efficiently
• Ability to coach and counsel staff as needed
• Ability to supervise and motivate teams
• Proficiency with personal computer and software applications such as word processing and spreadsheets
• Knowledge of Spectrum products and services
• Knowledge of electronic theory Federal Communications Commission regulations and fiber optic theory
• Effective leadership skills with a results-oriented approach

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

#zrfo2

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Join Spectrum as a Construction Technician and be at the forefront of network construction, where every day brings new challenges and opportunities to grow. From aerial installations to underground cabling and MDU projects, you’ll support daily construction procedures, helping people connect to what matters most.  

What our Construction Technicians Enjoy Most About the Role

• Travel, including overnight stays, is a regular part of the job. Hotel accommodation and per diem are provided for overnight stays during the work week.
• Executing Groundwork Tasks such as digging and filling holes and trenches, burying conduit and cables, and restoring the site.
• Performing Aerial Installations by pulling lasher, strand, and cable from pole to pole.
• Ensuring Safety and Compliance by adhering to all safety requirements, industry regulations, and company policies.
• Operating and Maintaining Crew Equipment and Vehicles following safety requirements.

Working Conditions

Construction Technicians work outdoors in all kinds of weather and at various heights, including adverse conditions, day or night and often near power lines and electricity. You are exposed to dust, dirt, noise, insects, rodents, pets, cleaning solutions and may work indoors in poorly ventilated areas. Standing is required 50-70% of the time. Travel, including overnight stays, is a regular part of the job. Overtime, including weekends or a second shift and on-call work may be required as needed.  

Required Qualifications

• Valid driver's license with a satisfactory driving record.
• Education
  • High school diploma or equivalent.
• Experience
  • Entry-level candidates welcome; we provide training.
• Skills
  • Close, peripheral vision, and ability to adjust focus. Differentiate wire sizes and colors.
  • Lift 75 pounds, carry and operate a 28-foot, 75-pound ladder, and climb poles using gaffs, hooks, and a climbing belt (350-pound weight limit).
  • Work in tight spaces, crawling, bending, reaching, and twisting.
  • Travel to assigned territories and company facilities, even in bad weather. Work outside for long periods in all seasons and weather.
  • Familiarity with computer systems and software.

Preferred Qualifications

• Basic math skills.
• Knowledge of basic testing equipment (e.g., ohm meters).
• Commercial Driver’s License or ability to obtain one.

#zrfo2

Join Spectrum as a Construction Technician and be at the forefront of network construction, where every day brings new challenges and opportunities to grow. From aerial installations to underground cabling and MDU projects, you’ll support daily construction procedures, helping people connect to what matters most.  

What our Construction Technicians Enjoy Most About the Role

• Travel, including overnight stays, is a regular part of the job. Hotel accommodation and per diem are provided for overnight stays during the work week.
• Executing Groundwork Tasks such as digging and filling holes and trenches, burying conduit and cables, and restoring the site.
• Performing Aerial Installations by pulling lasher, strand, and cable from pole to pole.
• Ensuring Safety and Compliance by adhering to all safety requirements, industry regulations, and company policies.
• Operating and Maintaining Crew Equipment and Vehicles following safety requirements.

Working Conditions

Construction Technicians work outdoors in all kinds of weather and at various heights, including adverse conditions, day or night and often near power lines and electricity. You are exposed to dust, dirt, noise, insects, rodents, pets, cleaning solutions and may work indoors in poorly ventilated areas. Standing is required 50-70% of the time. Travel, including overnight stays, is a regular part of the job. Overtime, including weekends or a second shift and on-call work may be required as needed.  

Required Qualifications

• Valid driver's license with a satisfactory driving record.
• Education
  • High school diploma or equivalent.
• Experience
  • Entry-level candidates welcome; we provide training.
• Skills
  • Close, peripheral vision, and ability to adjust focus. Differentiate wire sizes and colors.
  • Lift 75 pounds, carry and operate a 28-foot, 75-pound ladder, and climb poles using gaffs, hooks, and a climbing belt (350-pound weight limit).
  • Work in tight spaces, crawling, bending, reaching, and twisting.
  • Travel to assigned territories and company facilities, even in bad weather. Work outside for long periods in all seasons and weather.
  • Familiarity with computer systems and software.

Preferred Qualifications

• Basic math skills.
• Knowledge of basic testing equipment (e.g., ohm meters).
• Commercial Driver’s License or ability to obtain one.

#zrfo2

Join Spectrum as a Construction Technician and be at the forefront of network construction, where every day brings new challenges and opportunities to grow. From aerial installations to underground cabling and MDU projects, you’ll support daily construction procedures, helping people connect to what matters most.  

What our Construction Technicians Enjoy Most About the Role

• Travel, including overnight stays, is a regular part of the job. Hotel accommodation and per diem are provided for overnight stays during the work week.
• Executing Groundwork Tasks such as digging and filling holes and trenches, burying conduit and cables, and restoring the site.
• Performing Aerial Installations by pulling lasher, strand, and cable from pole to pole.
• Ensuring Safety and Compliance by adhering to all safety requirements, industry regulations, and company policies.
• Operating and Maintaining Crew Equipment and Vehicles following safety requirements.

Working Conditions

Construction Technicians work outdoors in all kinds of weather and at various heights, including adverse conditions, day or night and often near power lines and electricity. You are exposed to dust, dirt, noise, insects, rodents, pets, cleaning solutions and may work indoors in poorly ventilated areas. Standing is required 50-70% of the time. Travel, including overnight stays, is a regular part of the job. Overtime, including weekends or a second shift and on-call work may be required as needed.  

Required Qualifications

• Valid driver's license with a satisfactory driving record.
• Education
  • High school diploma or equivalent.
• Experience
  • Entry-level candidates welcome; we provide training.
• Skills
  • Close, peripheral vision, and ability to adjust focus. Differentiate wire sizes and colors.
  • Lift 75 pounds, carry and operate a 28-foot, 75-pound ladder, and climb poles using gaffs, hooks, and a climbing belt (350-pound weight limit).
  • Work in tight spaces, crawling, bending, reaching, and twisting.
  • Travel to assigned territories and company facilities, even in bad weather. Work outside for long periods in all seasons and weather.
  • Familiarity with computer systems and software.

Preferred Qualifications

• Basic math skills.
• Knowledge of basic testing equipment (e.g., ohm meters).
• Commercial Driver’s License or ability to obtain one.

#zrfo2

Join Spectrum as a Construction Technician and be at the forefront of network construction, where every day brings new challenges and opportunities to grow. From aerial installations to underground cabling and MDU projects, you’ll support daily construction procedures, helping people connect to what matters most.  

What our Construction Technicians Enjoy Most About the Role

• Travel, including overnight stays, is a regular part of the job. Hotel accommodation and per diem are provided for overnight stays during the work week.
• Executing Groundwork Tasks such as digging and filling holes and trenches, burying conduit and cables, and restoring the site.
• Performing Aerial Installations by pulling lasher, strand, and cable from pole to pole.
• Ensuring Safety and Compliance by adhering to all safety requirements, industry regulations, and company policies.
• Operating and Maintaining Crew Equipment and Vehicles following safety requirements.

Working Conditions

Construction Technicians work outdoors in all kinds of weather and at various heights, including adverse conditions, day or night and often near power lines and electricity. You are exposed to dust, dirt, noise, insects, rodents, pets, cleaning solutions and may work indoors in poorly ventilated areas. Standing is required 50-70% of the time. Travel, including overnight stays, is a regular part of the job. Overtime, including weekends or a second shift and on-call work may be required as needed.  

Required Qualifications

• Valid driver's license with a satisfactory driving record.
• Education
  • High school diploma or equivalent.
• Experience
  • Entry-level candidates welcome; we provide training.
• Skills
  • Close, peripheral vision, and ability to adjust focus. Differentiate wire sizes and colors.
  • Lift 75 pounds, carry and operate a 28-foot, 75-pound ladder, and climb poles using gaffs, hooks, and a climbing belt (350-pound weight limit).
  • Work in tight spaces, crawling, bending, reaching, and twisting.
  • Travel to assigned territories and company facilities, even in bad weather. Work outside for long periods in all seasons and weather.
  • Familiarity with computer systems and software.

Preferred Qualifications

• Basic math skills.
• Knowledge of basic testing equipment (e.g., ohm meters).
• Commercial Driver’s License or ability to obtain one.

#zrfo2

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

#zrfo2

Shift desired: Sun-Thurs, 12:00 pm-9:00 pm

How You’ll Make an Impact    

• Monitor Managed Wi-Fi network performance and detect outages or impairments using alarms, telemetry and network topology data 
• Investigate property equipment as alarms are received and create tickets to document issues, ensuring prompt action 
• Communicate with customers via outbound calls and support calls from internal care teams to troubleshoot and resolve issues remotely 
• Prioritize and stage severity levels based on outage investigations, managing multiple urgent trouble tickets simultaneously 
• Proactively identify area problems using monitoring equipment and escalate significant events to Level 2 or Senior Specialists for review 
• Dispatch technicians and collaborate with fix agents to minimize service interruptions and drive efficient restoration 
• Set up phone call deflection and trouble call blocking for Managed Wi-Fi issues according to company standards, escalating and documenting issues that require additional coordination 

Working Conditions    

• Office environment with a variable schedule that may include nights, weekends and holidays 

What You’ll Bring to Spectrum    

Required Qualifications    

Education    

• Two-year degree or certificate with emphasis in telecommunications or IT 

Experience    

• 2+ years of experience in a 24x7 Operations Center 
• 2+ years of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance technician roles 
• 2+ years of experience in NOC, dispatch, call center or help desk support 

Skills    

• Ability to read, write and speak English 
• Knowledge of HFC network concepts, DOCSIS and end-user support principles 
• Familiarity with Managed Wi-Fi tools and the ability to use them to troubleshoot basic issues 
• Ability to collaborate effectively within a team environment 
• Practical problem-solving skills and the ability to address situations with limited standardization 
• Proficiency with desktop computer hardware and software monitoring tools for network performance analysis 
• Ability to write routine reports and correspondence and produce reports outlining network trends 
• Capability to distinguish and identify various colors for alarm state identification in current tools and software 

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high-quality content. We use innovative journalistic approaches, backed by comprehensive research, to engage and inform viewers on the most essential news, issues, and events taking place in their communities.

Beyond TV news distribution, our newsrooms publish via the Spectrum News app and connected television. We’re committed to providing viewers with 24-hour news—no matter how, when, and where they want it. Check out all the ways we share news on the Spectrum News Mobile App.

BE PART OF THE CONNECTION

As a Political Producer, you’ll serve as the heart of the newsroom. You’ll lead the charge on driving local news coverage and determining the most important stories of the. You'll collaborate with your colleagues to tell the news that matter in your community and around the country, making decisions about what to air and when, and how to keep our audience informed.

WHAT OUR PRODUCERS ENJOY MOST

• Developing an in-depth understanding of local and breaking news
• Creating newscasts that attract and hold audiences’ attentions
• Transforming stories from a simple pitch into a hit that inspires and delights viewers
• Collaborating with colleagues to determine what goes on air

As a part of Spectrum News, you’re creative, highly technical, and ready to bring your community’s stories to life in our newsroom. You value accuracy and want to leverage your curiosity and storytelling abilities to share inspiring news across multiple platforms. Each day is fast-paced in a constantly evolving work environment with new stories to tell and perspectives to uncover. If you’re a nimble, passionate team player, you’ll find a home on our team.

WHAT YOU’LL BRING TO SPECTRUM NEWS

Required Qualifications

• Experience: Television news - 2+ years
• Education: Bachelor's Degree or equivalent professional experience
• Technical Skills: Knowledge of social media platforms and basic editing skills (Adobe Premiere and Final Cut Pro)
• Skills: Go-getter personality, and excellent interpersonal and collaboration skills
• Travel Ability: Must be open to travel to discover the important stories in your neighborhood and willing to interact with the community
• Schedule: Ability to work different shifts and be flexible with schedule changes

Preferred Qualifications

• Working knowledge of general office computer software, newsroom software, and basic non-linear editing systems
• Political experience preferred
• May be required to lift up to five pounds

Working Conditions

• Works primarily inside a climate-controlled environment throughout the year but might be assigned field duties on occasion
• Semi-noisy newsroom setting

In this role, you will lead and manage the Inside Plant Operations staff and facilities in the Columbus, OH area, driving structured and disciplined practices for stable product delivery and alignment with company goals. Support internal and external operational teams with project planning and CAPEX/OPEX spending, ensuring seamless cross-functional communication and collaboration for product deployment and support. 

How You’ll Make an Impact 

• Develop and lead an effective Inside Plant Leadership team to drive a high-performance culture and deliver exceptional customer experiences.
• Oversee inside plant operations, including facilities, electronics, powering, cooling, cabling, and FCC compliance.
• Provide hands-on support for Technology Operations teams at colocation and Hub locations.
• Offer engineering operational support for new and existing technologies and initiatives.
• Evaluate and consult with leaders on technical operations, strategic planning, and network operations. 

Working Environment  

• 50% office and 50% critical facility environment
• Exposure to moderate noise levels
• Travel required 

What You’ll Bring to Spectrum 
Required Qualifications 

Education 

• Bachelor's degree in engineering or related field, or equivalent experience 

Experience 

• 10+ years of engineering experience
• 8+ years of management experience
• 5+ years of project management 

License

• Must possess and maintain a valid Driver’s License with a safe driving record

Skills

• Extensive knowledge of Spectrum's products and services
• Extensive knowledge of HFC
• Ability to handle multiple projects and tasks, make decisions and solve problems while working under pressure, and supervise and motivate others
• Ability to use personal computer and software applications
• Extensive knowledge of all FCC compliance reports and other rules and regulations
• Demonstrated understanding of applicable local and state rules and regulations, OSHA rules and regulations, both federal and state, and HVAC and power distribution systems
• Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code 

Preferred Qualifications 

• Knowledge of critical facility construction/maintenance

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks dedicated to producing original, unbiased, and high-quality content. We use innovative journalistic approaches, backed by comprehensive research, to engage and inform viewers on the most essential news, issues, and events taking place in their communities.

Beyond TV news distribution, our newsrooms publish via the Spectrum News app and connected television. We’re committed to providing viewers with 24-hour news—no matter how, when, and where they want it. Check out all the ways we share news on the Spectrum News Mobile App.

BE PART OF THE CONNECTION

As a Master Control Operator, you will be the quality control for all technical aspects of our news and sports programming. You will be responsible for audio mixing, video editing, graphic design, closed captions, video quality, spelling, and more. As a member of the production team, you will collaborate with your colleagues to produce accurate, engaging, informative, and entertaining broadcasts. You will work in a fast-paced environment that will require you to multitask and keep an eye out for any issues that might arise.

WHAT OUR MASTER CONTROL OPERATORS ENJOY MOST

• Handling multiple projects at once
• Working with the production team to keep your local community informed
• Quality assessing all content before it airs for accuracy and relevance

As a part of Spectrum News, you’re creative, highly technical, and ready to bring your community’s stories to life in our newsroom. You value accuracy and want to leverage your curiosity and storytelling abilities to share inspiring news across multiple platforms. Each day is fast-paced in a constantly evolving work environment with new stories to tell and perspectives to uncover. If you’re a nimble, passionate team player, you’ll find a home on our team.

WHAT YOU’LL BRING TO SPECTRUM NEWS

Required Qualifications

• Experience: Experience working in television news, 0-2 years
• Education: High School diploma
• Technical Skills: Advanced knowledge of a variety of broadcast equipment and technology within assigned operating areas, including but not limited to; standard and high-definition operations, non-linear edit systems, VTRs, server-based recording/playback devices and related software applications, server networking and transfer technologies, broadcast routers, and intercom panels.
• Skills: Strong technical aptitude and experience with television control room and studio production technology, including automated on-air playout systems, newsroom editorial software, non-linear editing systems, microwave/satellite systems, bonded cellular systems, and router systems
• Abilities: Ability to organize and manage shifting priorities under tight deadlines and in pressure situations, ability to multi-task and adapt quickly to change, push/pull/maneuver equipment up to 50lbs
• Schedule: Ability to work various shifts, longer shifts, weekends and holidays, and be flexible with schedule changes due to “breaking news,” and/or severe weather emergencies

Preferred Qualifications

• Bachelor’s degree in technical discipline or related field, comparable television work experience preferred

Working Conditions

• Normal office environment
• Communicate in person, by phone and by email
• Ability to distinguish colors and discern sounds

What our Account Executives for Community Solutions enjoy most about the role

• Simplifying and enhancing the customer experience.
• Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
• Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
• Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
• Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.

Working Conditions

• Office environment.
• Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.

Required Qualifications

• Education:
  • Bachelor's degree or relevant work experience.
• Experience:
  • Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
  • Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
• Technical Skills:
  • Proven negotiation skills and contract proposal/review experience.
  • Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
• Skills & Abilities:
  • Detail-oriented for accurate forecasting and tracking customer interactions.
  • Effective communicator via phone, email, and WebEx to enhance client relationships.
  • Strong multi-tasking abilities for organization and efficiency.
  • Consultative sales experience to meet client needs.
  • Excellent verbal, written, and interpersonal skills to build rapport.
  • Self-motivation and efficiency within deadlines for productivity.
  • Adaptable communication style and professional poise to connect with stakeholders.
  • Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.

Preferred Qualifications

• Skills:
  • Experience with CRM systems (Salesforce).
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Automated reporting and analysis application.
  • Recent experience negotiating long-term R.O.E agreements with MDU.
  • Familiarity with the cable industry for business context.
• Experience:
  • 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
  • 3-5+ years of consultative sales experience.
  • 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.

What our Account Executives for Community Solutions enjoy most about the role

• Simplifying and enhancing the customer experience.
• Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
• Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
• Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
• Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.

Working Conditions

• Office environment.
• Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.

Required Qualifications

• Education:
  • Bachelor's degree or relevant work experience.
• Experience:
  • Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
  • Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
• Technical Skills:
  • Proven negotiation skills and contract proposal/review experience.
  • Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
• Skills & Abilities:
  • Detail-oriented for accurate forecasting and tracking customer interactions.
  • Effective communicator via phone, email, and WebEx to enhance client relationships.
  • Strong multi-tasking abilities for organization and efficiency.
  • Consultative sales experience to meet client needs.
  • Excellent verbal, written, and interpersonal skills to build rapport.
  • Self-motivation and efficiency within deadlines for productivity.
  • Adaptable communication style and professional poise to connect with stakeholders.
  • Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.

Preferred Qualifications

• Skills:
  • Experience with CRM systems (Salesforce).
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Automated reporting and analysis application.
  • Recent experience negotiating long-term R.O.E agreements with MDU.
  • Familiarity with the cable industry for business context.
• Experience:
  • 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
  • 3-5+ years of consultative sales experience.
  • 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.

What our Account Executives for Community Solutions enjoy most about the role

• Simplifying and enhancing the customer experience.
• Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
• Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
• Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
• Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.

Working Conditions

• Office environment.
• Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.

Required Qualifications

• Education:
  • Bachelor's degree or relevant work experience.
• Experience:
  • Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
  • Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
• Technical Skills:
  • Proven negotiation skills and contract proposal/review experience.
  • Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
• Skills & Abilities:
  • Detail-oriented for accurate forecasting and tracking customer interactions.
  • Effective communicator via phone, email, and WebEx to enhance client relationships.
  • Strong multi-tasking abilities for organization and efficiency.
  • Consultative sales experience to meet client needs.
  • Excellent verbal, written, and interpersonal skills to build rapport.
  • Self-motivation and efficiency within deadlines for productivity.
  • Adaptable communication style and professional poise to connect with stakeholders.
  • Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.

Preferred Qualifications

• Skills:
  • Experience with CRM systems (Salesforce).
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Automated reporting and analysis application.
  • Recent experience negotiating long-term R.O.E agreements with MDU.
  • Familiarity with the cable industry for business context.
• Experience:
  • 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
  • 3-5+ years of consultative sales experience.
  • 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Writes news stories for assigned newscasts; ensuring content is factually correct and written in a clear and concise conversational style.
• Identify long and short-term story ideas, research and discover the content, set up and conduct interviews.
• Work with reporters, assignment desk editors, and production staff as well as independently in the newsgathering process.
• Collaborates with producers and associate producers at designated hub to create recorded or live newscast products.
• Shoot and edit still and video for app, web, and broadcast on deadline.
• Use video editing software to modify and create images meeting defined style requirements; edit and enhance images; apply special effects and color correction as needed.
• Makes decisions on story lineup, video/audio elements, graphics, and timing to construct show.
• Produces special programming as needed.
• Verifies stories are written to the pictures being edited and/or vice versa.
• Work with video newsgathering equipment such as lighting, lenses, and tripods.
• Follows through on all assignments meeting required deadlines according to the Executive Producer’s instructions.
• Adheres to Spectrum News’ standards and practices.
• Adheres to field safety guidelines.
• May perform other duties as assigned.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Demonstrated broadcast news writing ability
• News video shooting and editing skills
• Ability to solve the challenges that come with dynamic news coverage in field environment
• Ability to anticipate situations and meet strict deadlines
• Interpersonal skills and excellent collaboration skills
• Ability to work effectively within a team environment and interact with all personnel within the organization
• Knowledge of current events and industry trends
• Attention to detail
• Familiarity with the local market
• Knowledge of social media platforms
• Ability to work rapidly and accurately
• Valid driver’s license for authorized driving in the State of residence

Required Education

• High School diploma

Required Related Work Experience and Number of Years

• Shooting and editing television news footage experience – 2+

PREFERRED QUALIFICATIONS

Preferred Education

• Bachelor’s degree in Broadcast Journalism or related field or comparable television work experience

WORKING CONDITIONS

• Works inside in a climate-controlled environment and outside throughout the year and may be subjected to various weather conditions that could include extreme heat or cold conditions
• Drives company vehicle to and from different locations in a safe manner by obeying all traffic laws
• Ability to distinguish colors and discern sounds
• Works different shifts and be flexible with schedule changes

PHYSICAL AND MENTAL REQUIREMENTS

Physical Requirements

• Lifting and carrying up to 100 pounds

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak, and understand multiple languages (English and Spanish) 
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed
• Bilingual Spanish Preferred

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

How You’ll Make an Impact   

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

• Daily field-based, outside selling with frequent driving and walking
• Occasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

• Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

• 2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

• Ability to read, write, speak and understand English 
• Effective management of sales and administrative tasks with multitasking ability 
• Quick learner able to apply knowledge and operate in a team environment 
• Demonstrated verbal, written and interpersonal communication skills 
• Driven, professional and determined character 
• Valid and active State driver’s license with safe driving record 
• Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
• Experience utilizing CRM systems (SalesForce)  
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

How You’ll Make an Impact 

• Execute specific projects established in the annual audit plan, develop scope and objectives of IT audits while ensuring alignment with audit standards, guidelines, and best practices  
  
• Execute projects related to the NIST Cybersecurity Framework, NIST 800 series, CIS
• Controls, ISO 27001/27002, OWASP, Payment Card Industry, Data Privacy, IT General Controls (ITGC), and other laws and regulations governing the corporation  
  
• Prepare audit summaries and review audit results with senior IT management providing observations and conclusions as well as identifies and communicates gaps and evaluates management action plans and related reporting  
  
• Keep abreast of relevant business developments and evolving IT risk areas 
  
• Contribute ideas and opinions to the internal audit team by identifying relevant automated controls to include in an audit scope 
  
• Design audit programs/procedures to assess their adequacy, and assisting financial/operational auditors in applying IT audit principles and concepts 
  
• Develop and maintains effective relationships within the team and individuals throughout the organization 
  

Working Conditions 

• Office environment 
  
• Expected travel approximately 10-15% 

What You’ll Bring to Spectrum 

Required Qualifications 

• Education 
  
  • Bachelor’s degree in Information Technology, Business, Accounting, or Finance 
• Experience 
  
  • 3+ years of experience in IT audit or public accounting  
  • Experience with various technologies, including networks, platforms, and applications  
  • Experience in information security assessment 
• Skills 
  
  • Ability to read, write, speak and understand English  
  • Ability to define effective audit plans and cultivate channels of communication that align well with key stakeholders and effectively influence at all levels of the organization, including experienced IT auditors 
  • Demonstrated understanding of business processes, financial reporting and information technology audit and control frameworks such as SOX, COBIT, ITIL, and PCI  
  • Demonstrated leadership skills in the areas of leading through influence, relationship building and strategy development and execution  
  • Demonstrated knowledge of risk assessment and familiarity with tools and techniques used to provide control and monitoring mechanisms  
  • Demonstrated knowledge of IT audit methodologies and control frameworks of IT platforms, processes, systems and controls, including areas such as network security, logical access and change management controls at an infrastructure and application level, databases and systems maintenance  
  • Knowledge of cable television products and services, various network architectures, services, systems, applications, development platforms, network/security technologies, and web application security including cross site scripting and SQL injection 
  • Proficiency in information security tools to exploit vulnerabilities in networks and applications  

Preferred Qualifications 

• Education 
  
  • CISA  
  • CIA, CISSP, CISM, CEH, GPEN, OSCP, CPT and/or MBA 
• Experience 
  
  • Big 4 experience 
• Skills 
  
  • Knowledge of PCI Standards, HIPAA, and security 

How You’ll Make an Impact 

• Execute specific projects established in the annual audit plan, develop scope and objectives of IT audits while ensuring alignment with audit standards, guidelines, and best practices  
  
• Execute projects related to the NIST Cybersecurity Framework, NIST 800 series, CIS
• Controls, ISO 27001/27002, OWASP, Payment Card Industry, Data Privacy, IT General Controls (ITGC), and other laws and regulations governing the corporation  
  
• Prepare audit summaries and review audit results with senior IT management providing observations and conclusions as well as identifies and communicates gaps and evaluates management action plans and related reporting  
  
• Keep abreast of relevant business developments and evolving IT risk areas 
  
• Contribute ideas and opinions to the internal audit team by identifying relevant automated controls to include in an audit scope 
  
• Design audit programs/procedures to assess their adequacy, and assisting financial/operational auditors in applying IT audit principles and concepts 
  
• Develop and maintains effective relationships within the team and individuals throughout the organization 
  

Working Conditions 

• Office environment 
  
• Expected travel approximately 10-15% 

What You’ll Bring to Spectrum 

Required Qualifications 

• Education 
  
  • Bachelor’s degree in Information Technology, Business, Accounting, or Finance 
• Experience 
  
  • 3+ years of experience in IT audit or public accounting  
  • Experience with various technologies, including networks, platforms, and applications  
  • Experience in information security assessment 
• Skills 
  
  • Ability to read, write, speak and understand English  
  • Ability to define effective audit plans and cultivate channels of communication that align well with key stakeholders and effectively influence at all levels of the organization, including experienced IT auditors 
  • Demonstrated understanding of business processes, financial reporting and information technology audit and control frameworks such as SOX, COBIT, ITIL, and PCI  
  • Demonstrated leadership skills in the areas of leading through influence, relationship building and strategy development and execution  
  • Demonstrated knowledge of risk assessment and familiarity with tools and techniques used to provide control and monitoring mechanisms  
  • Demonstrated knowledge of IT audit methodologies and control frameworks of IT platforms, processes, systems and controls, including areas such as network security, logical access and change management controls at an infrastructure and application level, databases and systems maintenance  
  • Knowledge of cable television products and services, various network architectures, services, systems, applications, development platforms, network/security technologies, and web application security including cross site scripting and SQL injection 
  • Proficiency in information security tools to exploit vulnerabilities in networks and applications  

Preferred Qualifications 

• Education 
  
  • CISA  
  • CIA, CISSP, CISM, CEH, GPEN, OSCP, CPT and/or MBA 
• Experience 
  
  • Big 4 experience 
• Skills 
  
  • Knowledge of PCI Standards, HIPAA, and security 

How You’ll Make an Impact

• Prepare and review US tax provision in accordance with ASC 740, including FIN 48 calculations
• Maintain and reconcile Spectrum’s deferred tax balances and current income tax expense
• Assist in the preparation of the Spectrum's "tax footnote" and related disclosures including Audit Committee Reports
• Research and recommend solutions to income tax accounting issues
• Establish and maintain process controls for SOX compliance
• Assist with various process enhancements to streamline and automate flow of data
• Prepare and review supporting trial balances, fixed asset reports and other tax work papers
• Prepare and review tax basis balance sheet reports and supporting documentation
• Review consolidated corporate and partnership income tax returns
• Interact with, communicate and respond to requests from other Spectrum departments, Corporate Audit Services and independent external auditors
• Research/understand all pertinent changes in tax law related to federal income tax

Working Conditions

• Office environment

What You’ll Bring to Spectrum
Required Qualifications
Education

• Bachelor’s degree in Accounting or related field
• CPA

Experience

• 5+ years of tax analysis, compliance, and reporting experience
• 5+ years of ASC 740 experience

Skills

• Demonstrated knowledge of US GAAP and technical accounting and reporting requirements including ASC 740 and IRS Code and Regulations
• Ability to analyze and interpret data
• Ability to communicate orally and in writing in a clear and straightforward manner, and with all levels of management and company personnel
• Ability to make decisions and solve problems while working under pressure
• Ability to manage multiple projects and tasks at one time
• Ability to use personal computer and software applications (word processing, spreadsheet, etc.); including advanced Excel skills and familiarity with OneSource Tax Provision software
• Ability to research and resolve technical tax issues
• Ability to manage people as well as projects simultaneously
• Ability to show judgment and initiative to accomplish job duties
• Maintain confidentiality and prioritize effectively Knowledge of accounting theory

Preferred Qualifications
Experience

• 3+ years of Big 4 experience
• 2+ years of management or leadership experience

How You’ll Make an Impact

• Execute planning, fieldwork, and reporting for specific IT projects established in the annual audit plan in accordance with audit standards, guidelines, and best practices.
• Execute projects related to the NIST Cybersecurity Framework, NIST 800 series, CIS Controls, ISO 27001/27002, OWASP, Payment Card Industry, Data Privacy, IT General Controls (ITGC), and other laws and regulations governing the corporation.
• Prepare audit summaries and present results to senior IT management, providing observations and evaluating management action plans, and report.
• Keep abreast of relevant business developments and evolving IT risk areas.
• Contribute ideas and opinions to the internal audit team by identifying relevant controls to include in an audit's scope.
• Design audit programs/procedures to assess their adequacy and assist financial/operational auditors in applying IT audit principles and concepts.
• Develop and maintain effective relationships within the team and individuals throughout the organization.

Working Conditions

• Office environment
• Expected travel is approximately 10-15%

What You’ll Bring to Spectrum
Required Qualifications
Education

• Bachelor’s degree in Information Technology, Business, Accounting, or Finance or equivalent combination of education and experience

Experience

• 3+ years of experience in IT audit or public accounting
• Experience with various technologies, including networks, platforms, and applications
• Experience in information security assessments

Skills

• Ability to read, write, speak and understand English
• Ability to define effective audit plans and cultivate channels of communication that align well with key stakeholders and effectively influence at all levels of the organization, including expereinced IT auditors
• Understanding of business processes, financial reporting, and information technology audit and control frameworks such as SOX, COBIT, ITIL, and PCI
• Knowledge of risk assessment and familiarity with tools and techniques used to provide control and monitoring mechanisms
• Knowledge of IT audit methodologies and control frameworks of IT platforms, processes, systems, and controls, including areas such as network security, logical access, and change management controls at an infrastructure and application level, databases, and systems maintenance
• Knowledge of cable television products and services, various network architectures, services, systems, applications, development platforms, network/security technologies, and web application security including cross-site scripting and SQL injection
• Proficiency in information security tools to exploit vulnerabilities in networks and applications

Preferred Qualifications
Education

• CISA, CIA, CISSP, CISM, CEH, GPEN, OSCP, CPT and/or MBA

Experience

• Big 4 experience

Skills

• Knowledge of PCI Standards, HIPAA, and security

How You’ll Make an Impact

• Execute planning, fieldwork, and reporting for specific IT projects established in the annual audit plan in accordance with audit standards, guidelines, and best practices.
• Execute projects related to the NIST Cybersecurity Framework, NIST 800 series, CIS Controls, ISO 27001/27002, OWASP, Payment Card Industry, Data Privacy, IT General Controls (ITGC), and other laws and regulations governing the corporation.
• Prepare audit summaries and present results to senior IT management, providing observations and evaluating management action plans, and report.
• Keep abreast of relevant business developments and evolving IT risk areas.
• Contribute ideas and opinions to the internal audit team by identifying relevant controls to include in an audit's scope.
• Design audit programs/procedures to assess their adequacy and assist financial/operational auditors in applying IT audit principles and concepts.
• Develop and maintain effective relationships within the team and individuals throughout the organization.

Working Conditions

• Office environment
• Expected travel is approximately 10-15%

What You’ll Bring to Spectrum
Required Qualifications
Education

• Bachelor’s degree in Information Technology, Business, Accounting, or Finance or equivalent combination of education and experience

Experience

• 3+ years of experience in IT audit or public accounting
• Experience with various technologies, including networks, platforms, and applications
• Experience in information security assessments

Skills

• Ability to read, write, speak and understand English
• Ability to define effective audit plans and cultivate channels of communication that align well with key stakeholders and effectively influence at all levels of the organization, including expereinced IT auditors
• Understanding of business processes, financial reporting, and information technology audit and control frameworks such as SOX, COBIT, ITIL, and PCI
• Knowledge of risk assessment and familiarity with tools and techniques used to provide control and monitoring mechanisms
• Knowledge of IT audit methodologies and control frameworks of IT platforms, processes, systems, and controls, including areas such as network security, logical access, and change management controls at an infrastructure and application level, databases, and systems maintenance
• Knowledge of cable television products and services, various network architectures, services, systems, applications, development platforms, network/security technologies, and web application security including cross-site scripting and SQL injection
• Proficiency in information security tools to exploit vulnerabilities in networks and applications

Preferred Qualifications
Education

• CISA, CIA, CISSP, CISM, CEH, GPEN, OSCP, CPT and/or MBA

Experience

• Big 4 experience

Skills

• Knowledge of PCI Standards, HIPAA, and security

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. 

What our Sales and Customer Solutions Representatives Enjoy Most About the Role

• Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
• Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
• Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
• Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
• Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.

Working Conditions

• Normal office environment.

Required Qualifications

Education

• High school diploma or equivalent

Experience

• 6 months of customer service or phone sales experience to enhance customer satisfaction and retention

Technical Skills

• Knowledge of cable communications products: TV, internet, and telephone

Skills & Abilities

• Strong English communication skills
• Flexibility for variable hours, including weekends and holidays
• Adaptability and problem-solving in dynamic environments

Preferred Qualifications

• 1+ years of call center experience

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
•  

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
• Bilingual: Spanish.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Major Duties and Responsibilities

·       Actively and consistently support all efforts to simplify and enhance the customer experience

·       Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio

·       Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management

·       Generates incremental revenue from existing customers by adding new/additional services

·       Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

·       Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

·       Attends and actively contributes to sales meetings and training programs

·       Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

·       Collect and account for funds and provide receipts according to Company policy and guidelines

Required Qualifications

Knowledge of cold call sales skills, persuasion, and clear communication skills
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Valid driver's license with a satisfactory driving record within Company required standards
 

Required Education

High School Diploma or equivalent work experience
 

Required Related Work Experience and Number of Years

Experience in sales or customer service – 0 to 6 months
 

Preferred Qualifications

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
Knowledge of cable or telecommunications services
Experience with consumer education of products and services
Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
 

Preferred Related Work Experience and Number of Years

Sales or relevant work experience – 1+
 

Working Conditions

Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
Exposure to moderate noise levels
Must be able to work evenings and weekends
Variable hours: may include weekends, holidays, and split days off

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak, and understand multiple languages (English and Spanish) 
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed
• Bilingual Spanish Preferred

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.