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Akron, Ohio - Residential Inbound Sales

Welcome to our Akron Residential Inbound Sales team in historic downtown Akron.
  • Our team in Akron consists of over 400 representatives that make up approximately 10% of Inbound Sales across the company in 10 different locations.
  • Our focus is taking inbound calls from potential new and current residential customers and selling them Internet, Mobile, Video and Voice services.
  • The way to succeed in IBS is to take those customers calling in for a specific request and sell them into a package with all Lines of Business and getting them the best value for their home.

LEADERSHIP

Site Leader: Gabe Ortiz
Sales Director: Jacob Mugford
HRD: Tanya Joseph
Training Manager: Jessica Parker ​​​​​​

​​​​​​​​​Strategic Recruiting Manager: Karen Daniels​​​​​​

Street Address:
530 S. Main Street
Suite 1751
​​​​​​​Akron, OH 44311

​​​​Hours: 7 a.m. to 1 a.m. Daily

Explore what a career with Spectrum looks like:

  • Paid, on-the-job training
  • Education assistance of up to $10,000/yr
  • Affordable health care coverage
  • Paid time off including vacation, sick time, personal and holidays
  • 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution
  • Free and discounted Spectrum services, including Internet and Mobile

We support your success with our Business Resource Groups:

  • Spectrum Disability - Join employees of all abilities growing careers and advocating for key accommodations.
  • Spectrum LGBTQ - Grow your career with a team committed to fostering LGBTQ acceptance and equality.
  • Spectrum Multicultural - Celebrate your experiences and perspectives with employees of all backgrounds.
  • Spectrum Veterans - Grow your civilian career with military members ready to help you succeed.
  • Spectrum Women - Go further than ever before with this next generation of women leaders.

Location Akron Call Center

  • Address

    530 S. Main Street Suite 1751 ​​​​​​​Akron, OH 44311

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