Full TimeAustin, TexasPosted 09/29/2025Business unit: Customer OperationsAreas of interest: Business AnalysisRequisition Number: 2025-62603-1BGN331
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
This position is responsible for analyzing business operations and recommending solutions to align individual business functions with organizational goals. This role gains understanding of the structure, policies, and operations of an organization, and assists in recommending solutions to improve general business processes and planning. This position can collaborate with one or several business units or functions.
Responsibilities
Actively and consistently support all efforts to simplify and enhance the customer experience.
Under general supervision work with business stakeholders analyze business operations and recommend solutions to align individual business functions with organizational goals.
Work on gaining understanding of the structure, policies, and operations of an organization, and assist in recommending solutions to improve general business processes and planning.
Compile, analyze, interpret, and present data related to current and future operation.
Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes.
Develop project estimates by identifying phases and elements, personnel requirements, and costs.
Analyze external market dynamics and other data sources to assess trends and assist in developing actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.
May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
Perform other duties as requested.
Qualifications
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English.
Ability to prioritize and organize effectively.
Ability to work independently, as well as in a collaborative and dynamic team environment.
Ability to handle multiple projects and priorities.
Ability to analyze and interpret data.
Ability to quickly identify business problems/opportunities.
Ability to communicate orally and in writing in a clear and straightforward manner.
Ability to communicate with all levels of management and company personnel.
Ability to manage multiple projects at one time.
Ability to prioritize and organize effectively.
Knowledge of software applications such as Word, Excel, etc.
Required Related Work Experience and Number of Years
Bachelor's degree in business or related field or equivalent combination of education and experience
Required Related Work Experience and Number of Years
Business analysis or related experience - 0-2
BGN331 2025-62603 2025
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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