Media Content Technician
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
#LI-PM2
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative..
JOB SUMMARY
Under limited supervision, obtain and transcode all content needed for commercial insertion. Ensure content meets technical, legal, and quality guidelines. Maintain content database to accurately reflect available content. Troubleshoot and resolve all content and front-end distribution related issues.
The shift for this position is Monday through Friday 2:30pm to 11pm. Please only apply if this shift is acceptable.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Update in-house commercial database; organize and maintain content libraries
- Maintain quality of in-house and out-of-house digital spots for optimum on-air look
- Transcode all source content needed to clear the following day schedules of conflicts
- Troubleshoot simple video format/codec issues and transcode source content into usable/requested codecs as needed
- Investigate and resolve issues related to incorrect content on the air as they are reported by both internal and external sources
- Edit videos as needed (slate removal, joining, time compression, etc.) and render/export in the appropriate format
- Communicate workflow details in clear and concise written communications that are easily understandable by those who may not understand the workflow
- Ensure all content is compliant with technical/legal/network requirements (CALM Act, free of nudity, indecent language, copyright issues, etc.)
- Fulfill all third party spot delivery requirements (satellite, other cable providers, broadcasters)
- Quickly adapt to changes in complex workflows
- Maintain system to control and store digital content and materials
- Download and log content from various client locations in a timely manner
- Assist with the implementation of new processes and workflows
- Perform other duties and special projects as requested by supervisor
REQUIRED QUALIFICATIONS
- Exceptional written and verbal communication skills
- Ability to make decisions and solve problems while working under pressure deadlines
- Must be extremely organized and able to prioritize effectively
- Familiarity with various video/audio formats and codecs
- Familiarity with non-linear video editing techniques and software (Adobe Premiere)
- Familiarity with FTP workflows and procedures
- Familiarity with Windows Operating Systems and Microsoft Office Suite
- Ability to multitask in a faced paced environment
- Ability to work well in a team environment inside and outside of department
- Scripting experience is a plus
Education
Associate’s degree in media communications, computer technologies, or other related fields or equivalent work experience
#LI-PM2
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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