Sr Mgr, Data Platforms

Let’s go create

Full Time Charlotte, North Carolina Posted 11/15/2024 Business unit: PTECH Areas of interest: IT Management/Project Management Requisition Number: 2024-41788-2 MPD646

This posting has been extended beyond it's anticipated closing date.

Job Summary:


As the Sr Manager of Buyflow Services Platform & Operations, you will lead a team of Platform Engineers responsible for maintaining the reliability and availability of both our cloud-based and on-premise applications and services. You will be responsible for delivering resilient platforms to support critical revenue generating systems.  Additionally, you will develop and implement best practices (with a strong emphasis on security and cloud-based technologies) and play a key role in driving operational excellence across the organization. This role is 70% leadership and 30% hands on.


Key Responsibilities:

  • Leadership & Strategy:
    • Lead, mentor, and grow a team of technical platform engineers, fostering a culture of continuous improvement and innovation.
    • Develop and implement strategies to enhance system reliability, performance, and scalability.
    • Collaborate with development, product, and operations teams to align team practices with business goals.
  • Operational Excellence:
    • Establish and monitor metrics to ensure systems meet reliability and performance target.
    • Lead automation initiatives to reduce manual efforts and enhance system resilience and scalability.
  • Collaboration & Communication:
    • Serve as a key stakeholder in technical discussions, advocating for dev/ops principles and best practices.
    • Communicate complex technical concepts to both technical and non-technical stakeholders, ensuring organizational alignment.
    • Collaborate with security teams to ensure compliance with industry standards and regulations.


REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Demonstrated understanding of reactive platforms like Akka, Node.JS, Play, etc.
  • Demonstrated understanding GraphQL based APIs
  • Demonstrated in-depth understanding of public cloud infrastructure services capabilities such as AWS
  • Demonstrated in-depth understanding of modern microservices architectures employed at web scale
  • Ability to operate customer facing production services at web scale, 24/7/365
  • Demonstrated in-depth understanding of DevOps principles and practices
  • Ability to analyze and resolve issues, both logical and interpersonal
  • Demonstrated effective communications skills including presentation skills Ability to plan, prioritize and organize effectively

Required Education

  • BA or BS College Degree or related work experience

Required Related Work Experience and Number of Years

  • Telecommunications, Product and/or equivalent experience - 7+
  • Software engineering team management - 3+
  • Distributed computing software development - 3+
  • Experience developing distributed software operating in JVM and on Linux
  • Experience leading people and projects

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

  • Knowledge of telecommunication/cable services or industry experience

Preferred Education

  • Master’s Degree or MBA

WORKING CONDITIONS

  • Office environment
  • Some travel required
  • This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

MPD646 2024-41788 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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