Sr Mgr, GIS Data Insights
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Senior Manager on Mobile Insights team you’ll oversee a highly functional team of GIS reporting specialists and application developers responsible for managing Mobile Insights GIS Reporting platform. Works with Product leadership to define key product and feature-specific metrics. Supports product teams by enabling the design and end-to-end delivery of automated reporting and dashboards for a variety of Product-focused business solutions.
WHAT OUR SENIOR MANAGERS ENJOY MOST
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Responsible for the definition and delivery of Product GIS reporting including: metrics definition, map visualizations, and ETL requirements.
- Provide strategic oversight and management to a team of GIS developers.
- Design and develop web applications to visualize and provide insights into large volumes of location-enabled event data.
- Assist leadership with project intake, roadmap, staffing plans, and budget. Oversee the creation of automated, customer-readable reports using tools such as Tableau and Excel.
- Partner with Information Technology and Business Intelligence organizations to obtain and ingest new reference data sources required for Product usage reports.
- Partner with the User Experience & Design organization to ensure reports and dashboards are usable, elegant and industry leading.
- Work with the technical and leadership team to ensure that all individual projects are appropriately supported and fully completed on time.
- Ensure proper software development life cycle is leveraged for all projects.
- Motivate resources through communication and awareness of project needs and business impacts.
- Develop effective partnerships with corporate functional groups (Software Engineering, Operations, Care, IT, Product, etc.).
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- 6+ years of telecommunication industry leadership experience
- 5+ years of experience in a customer facing products/services environment
- 5+ years of experience working within a data platform/data analysis environment
- 3+ years of managing complex projects
- Experience leading teams of data analysts and data scientists
- Education:
- Bachelor's degree in Computer Science, Engineering or related field
- Skills:
- Demonstrated in-depth skills with SQL
- Demonstrated in-depth understanding of design and implementation practices in Tableau desktop and server
- Knowledgeable of Agile development methodologies
- Demonstrated in-depth understanding of advanced analytics processes and reporting design principles
- Effective business acumen and sense of urgency to achieve business results
- Demonstrated ability to manage development within a variety of technology stacks
- Demonstrated knowledge of development strategies, project management and business and technical consultancy
- Previous success in management of peer groups, to achieve team objectives
- Demonstrated in-depth understanding of problem resolution techniques, ability to find solutions
- Effective presentation tool skills including MS Excel and PowerPoint
- Effective communication skills, verbal and written, for internal and external customers a must
- Abilities:
- Ability to read, write, speak and understand English.
- Ability to analyze, interpret and present data
- Ability to manage complex and diverse projects
- Ability to communicate complex technical concepts to all levels of an organization to aid in decision-making
- Ability to adapt, learn and continue to expand in Cable and IP product and system knowledge
- Ability to balance conflicting resource demands and internal pressures with focus towards our business priorities
- Ability to communicate effectively orally and electronically
- Ability to make decisions and solve problems while working under pressure
- Ability to communicate with all levels of management
- Ability to develop, communicate and implement strategies and tactics
- Ability to manage and deliver against several initiatives simultaneously
- Ability to supervise and motivate others
- Ability to prioritize and organize effectively
- Schedule:
- Full time
- Office environment
- Authorization to work in the US without restrictions or need for Charter sponsorship
Preferred Qualifications
- Proficiency with Geographic Information Systems (GIS) and expertise in geospatial concepts like spatial reference systems and spatial data representations.
- Proficiency with web application development using JavaScript/HTML/CSS
- Application development experience with the Elasticsearch Search API and OpenSearch.
- Familiarity with the ArcGIS Enterprise mapping and spatial analytics platform.
- Fluency with modern web application development tools and the following JavaScript libraries:
- React
- Material-UI
- Familiarity with the following web application development libraries:
- ArcGIS JavaScript
- D3.js
- Mapbox GL JavaScript
- Knowledge of Continuous Integration/Continuous Delivery practices
- Full-stack application development experience with Python
- Data management experience with relational databases. E.g., Microsoft SQL Server, PostgreSQL
- Data management experience with Hadoop. E.g., Hive, Spark
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards: See all the ways we invest in you—at work and in life
This job posting will remain open until 2024-10-28 08:00 PM (MST) and will be extended if necessary.
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-29 02:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
