Full TimeGreenwood Village, ColoradoPosted 12/16/2024Business unit: Corporate-CCLRequisition Number: 2024-45012-2RCU309
The Website Analytics Manager will own every aspect of data analytics for the Communications Team's main internal and external platforms – including the intranet web site, external-facing corporate site, and video and email platforms. This position will provide high-level data analysis that translates raw data into editorial and/or design strategy. The scope of responsibilities will include working closely with leaders from the Communications team and throughout the company to present data-driven recommendations to improve user experience, determine strategy, optimize content, increase engagement and measure success.
MAJOR DUTIES AND RESPONSIBILITIES
Lead analytics and data collection efforts for Charter Communications' internal and external news websites and other communications platforms
Present strategic, data-driven recommendations to clients and team leaders
Advise stakeholders from multiple business units to set benchmarks, shape content strategy, and identify key metrics and performance indicators for various internal communications channels – including intranet, email, video, and livestreams
Take sole responsibility for periodic reporting to leadership, including compiling and analyzing data; generating data visualizations
Design automated reports and/or dashboards that allow leaders to track data in real time or on a periodic basis to determine the effectiveness of our content, campaign and initiatives
Work with Technology Team, IT partners to optimize our data-gathering software and integrate them with our various platforms
Design and measure A/B testing on various platforms to optimize design and editorial decisions
Perform other duties as required
Required Skills/Abilities and Knowledge
Ability to be dedicated and multi-task effectively
Strong quantitative analytical, problem-solving, and communication (written and verbal) skills, with considerable experience providing insights and performing formal presentations to corporate leadership and other senior management
Ability to identify shortfalls/excesses of communications plans, programs, initiatives and strategies
Expert-level proficiency in Adobe Analytics and Google Analytics (certifications preferred)
Demonstrable expertise in Microsoft Office (particularly Excel and PowerPoint)
Experience with Tableau or comparable visualization software
Familiarity with CMS platforms such as Adobe Experience Manager, Drupal, WordPress, etc.
Ability to prioritize and organize effectively
Ability to show judgment, initiative and to accomplish job duties
Required Education
Bachelor's degree in related field or equivalent work experience
Required Related Work Experience and Number of Years
Website data collection and analytics for internal/external corporate communications, media publisher or a comparable outlet - 5+ Experience with Dashboards and Reporting tools - 5+
Working Conditions
Office environment Some travel may be required
RCU309 2024-45012 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-01-16 01:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $75,200.00 and $120,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
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