Senior Account Sales Representative
Middletown, New York
Overview
Spectrum is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and products. Spectrum is at the intersection of technology and entertainment, facilitating essential communications that connect 32 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Spectrum’s business strategy and it’s the philosophy that guides our 93,000+ employees.
Success Profile
What makes a successful Spectrum Multi-Tenant Sales Representative? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Good listener
- Persuasive
- Goal-oriented
- Competitive
- Trustworthy
Our Multi-Tenant Sales Representatives are charismatic, motivated to succeed, and focused on the customer experience. Get the inside story on one of Spectrum’s most interactive roles.
A Positive Outlook
When you’re proud of the work you do and believe in yourself, it shows. Your friendly attitude, combined with expert knowledge of the solutions you can provide, will win over your customers time and time again.
Preparation
Spectrum supplies the materials you need to succeed, from uniforms and technology to travel money, professional feedback and personal protective equipment. With foresight and a little planning for conditions on the road, you’ll build partnerships with your leasing staff, customers and the community.
Something New Every Day
You’re ready to take on whatever comes your way. Your entrepreneurial spirit gets you out of the office and on the move. Schedules are flexible and can vary a lot; discover what works for you each day. Own your day, own your schedule, own your career.
To help unlock your potential, we will connect you with resources to get you up to speed. Don’t have Sales experience? Our team will work with you in the classroom and on the go to get you comfortable in your new role. If you have experience, we will help you fine-tune your skills so you can soar.
Earn More, Faster
Our total compensation package creates opportunities for significant earnings with $3,000 in bonus income during your first three months, unlimited commission, competitive salary, and paid mileage.
Comprehensive Training
Work smarter, not harder. With Spectrum, you will enjoy paid training on our winning sales techniques, products, and services. Our year-long learning journey involves:
- Technology to help you reach your goals
- Virtual classroom training and face-to-face training sessions
- Ongoing product updates to keep you connected to our evolving Spectrum products
If you learn a little every day, you will always be prepared and progressing with us.
Career Advancement
Looking for a great company with exciting growth opportunities? This is the place to be. Establish yourself as a successful Sales Representative, enjoy the many benefits we have to offer and plan for a long and rewarding career with Spectrum.
Responsibilities
Join Spectrum and unlock your potential with a competitive base salary starting at $50,000 plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Do you thrive on building connections and introducing people to products that simplify their lives? Spectrum seeks driven individuals to grow sales in multi-dwelling unit communities by fostering relationships with property managers and residents. Your work will directly enhance the customer experience and drive business growth.
How You’ll Make an Impact
- Consistently meet or exceed monthly sales objectives by driving sales volume and increasing penetration across assigned leads and property portfolios
- Engage prospective residential customers through door-to-door outreach and lobby events while cultivating ongoing relationships with property management teams
- Address customer concerns and complaints in line with Spectrum policies ensuring prompt and satisfactory resolution
- Maintain up-to-date knowledge of competitor activity within assigned territory and provide timely updates to management regarding pricing changes, promotions and market shifts
- Actively contribute to sales meetings and training sessions to share insights and refine skills while aligning with team objectives
- Complete all required sales documentation including orders, reports and account dispositions in compliance with quality control standards
- Collect, safeguard and accurately account for funds while issuing receipts in accordance with Spectrum guidelines
Working Conditions
- Spend approximately 80% of work hours outdoors in all seasons with exposure to varying weather conditions
- Lift items weighing 10–20 pounds over distances of 20–30 feet as needed
- Experience moderate noise levels during work activities
- Work variable hours including evenings, weekends, holidays and split days off
What You’ll Bring to Spectrum
Required Qualifications
Education
- High School Diploma or equivalent work experience
Experience
- 1+ year(s) in sales or customer service
Skills
- Proven ability in sales or customer service, persuasive sales techniques and clear communication to effectively engage prospects
- Willingness and ability to travel regularly including in inclement weather using a reliable personal vehicle
- Comfortable working outdoors for extended periods in varying weather conditions
- Familiarity with computer operating systems, software applications and communications devices including PDAs, smartphones, routers, modems, converters and wireless devices
- Valid driver’s license with a satisfactory driving record that meets Spectrum standards
Preferred Qualifications
Experience
- 2+ years sales or relevant work experience
Skills
- Understanding of communications technologies and data networking fundamentals
- Background in cable or telecommunications services
- Experience educating consumers about products and services
- Previous success in sales, prospecting or cold calling; direct sales experience is advantageous
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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $33,200.00 and $55,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $55,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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