AE Gov Housing Comm Sol
JOB SUMMARY
Reporting to the VP of Community Solutions Regional Sales, the Account Executive – Government Housing Community Solutions is responsible for implementing sales strategies aimed at securing Spectrum Community Solutions’ ability to provide service to Federal or local government agency housing properties, maximizing product/service penetration and revenue. This role is responsible for protecting and growing existing revenues by proactively managing the day-to-day relationship with Charter and government housing customers, including regular face-to-face meetings with assigned customers to conduct account reviews.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Develops and implements strategic sales presentations for the purpose of securing long term R.O.E (Bulk/Managed Wi-Fi and Right of Entry) Agreements.
- Responsible for achieving and exceeding quarterly revenue sales quota across all products, to include: HSD, video, managed Wi/Fi and other products/services on a bulk basis to new and/or existing government relationships and accounts.
- Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc.
- Establishes consultative relationship with client(s) to understand their needs in order to offer the best products/services to maximize their ROI.
- Negotiates competitive MDU sales agreements, through customer ROI preparation and approval.
- Develops proposals and contracts to align with Company standards.
- Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis.
- Work with Sales Engineers and Sales Leadership to qualify new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management.
- Maintain sales databases necessary to report sales activity, and maintain customer satisfaction.
- Follow up on all leads, inquires, and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary.
- Coordinate with other internal departments as necessary.
- Attend Government Housing association meetings, networking events, community events and training sessions as required.
- Perform other duties as requested by immediate supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Experienced in contract proposal and review
- Hunter mindset to existing Government customers and negotiate new, renewed, or amended contracts
- Well-organized and capable of prioritizing several projects and tasks
- Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks
- Consultative sales experience with a focus on providing solutions
- Proven negotiation skills Proven verbal, written, and interpersonal skills
- Must be self-motivated and work efficiently within deadlines
- Ability to adapt communication style and maintain professional poise with all levels of company employees, vendors/service providers, customers and prospective customers
- Strategic planning and proven problem solving skills
- Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
Required Education
Minimum of a Bachelor's degree from a four-year college or university or an equivalent combination of education, training and experience
Required Related Work Experience and Number of Years
- Sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment - 5+
- Experience in Federal/State/Local Government vertical – 3+
- Experience drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries - 3+
- Recent experience in negotiating long term R.O.E Agreements with owners of MDU's
- Familiarity with operations, marketing or other aspects of the cable industry
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Experienced utilizing CRM systems (Salesforce)
Experience with automated reporting and analysis applications preferred
WORKING CONDITIONS
Office environment Travel as required may be up to 50% of time. Travel will primarily include day trips with occasional over-night travel required.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $57,400.00 and $94,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $76,080.
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