Senior Account Sales Representative (Bilingual Spanish)
North Richland Hills, Texas
Overview
Spectrum is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and products. Spectrum is at the intersection of technology and entertainment, facilitating essential communications that connect 32 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Spectrum’s business strategy and it’s the philosophy that guides our 93,000+ employees.
Success Profile
What makes a successful Spectrum Multi-Tenant Sales Representative? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Good listener
- Persuasive
- Goal-oriented
- Competitive
- Trustworthy
Our Multi-Tenant Sales Representatives are charismatic, motivated to succeed, and focused on the customer experience. Get the inside story on one of Spectrum’s most interactive roles.
A Positive Outlook
When you’re proud of the work you do and believe in yourself, it shows. Your friendly attitude, combined with expert knowledge of the solutions you can provide, will win over your customers time and time again.
Preparation
Spectrum supplies the materials you need to succeed, from uniforms and technology to travel money, professional feedback and personal protective equipment. With foresight and a little planning for conditions on the road, you’ll build partnerships with your leasing staff, customers and the community.
Something New Every Day
You’re ready to take on whatever comes your way. Your entrepreneurial spirit gets you out of the office and on the move. Schedules are flexible and can vary a lot; discover what works for you each day. Own your day, own your schedule, own your career.
To help unlock your potential, we will connect you with resources to get you up to speed. Don’t have Sales experience? Our team will work with you in the classroom and on the go to get you comfortable in your new role. If you have experience, we will help you fine-tune your skills so you can soar.
Earn More, Faster
Our total compensation package creates opportunities for significant earnings with $3,000 in bonus income during your first three months, unlimited commission, competitive salary, and paid mileage.
Comprehensive Training
Work smarter, not harder. With Spectrum, you will enjoy paid training on our winning sales techniques, products, and services. Our year-long learning journey involves:
- Technology to help you reach your goals
- Virtual classroom training and face-to-face training sessions
- Ongoing product updates to keep you connected to our evolving Spectrum products
If you learn a little every day, you will always be prepared and progressing with us.
Career Advancement
Looking for a great company with exciting growth opportunities? This is the place to be. Establish yourself as a successful Sales Representative, enjoy the many benefits we have to offer and plan for a long and rewarding career with Spectrum.
Rewards
Responsibilities
Imagine making meaningful connections by helping people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door sales for Spectrum’s connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets.
Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
How You’ll Make an Impact
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
- Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach to acquire new residential customers
- Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
- Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
- Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
- Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
- Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
- Collect and account for funds and provide receipts according to Company policy and guidelines.
Working Conditions
- Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather
- Work variable hours, including evenings, weekends, split days off and holidays
What You’ll Bring to Spectrum
Required Qualifications
Education
- High School Diploma or equivalent work experience
Experience
- 1+ years in sales or customer service
Skills
- Valid driver's license with a satisfactory driving record within Company required standards
Preferred Qualifications
Experience
- 2+ years sales or relevant work experience
- Ability to read, write, speak and understand English and Spanish
Skills
- Understanding of communications technologies and data networking fundamentals
- Knowledge of cable or telecommunications services
- Experience educating consumers about products and services
- Proven success in sales, prospecting or cold calling
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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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