Full TimeOverland Park, KansasPosted 03/23/2026Business unit: Customer OperationsAreas of interest: Business AnalysisRequisition Number: 2026-69765BSY321
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Experienced with fraud prevention and investigation? Data-driven, perceptive, and analytical? Want to make a measurable positive change by protecting potential victims of fraud? If so, you could find a home on the Fraud Protection Team at Spectrum.
At Spectrum, we keep millions of customers connected across our 41-state footprint. Our Fraud Protection Team conducts in-depth investigations to find and eliminate different types of fraud. By keeping customer information safe, our Fraud Protection Team helps deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
A Business Systems Analyst on the Fraud Protection Team, you will play a critical role in analyzing, designing, and implementing systems to prevent, detect and manage fraud within the organization. You will gain knowledge of business systems and industry requirements and will help design and develop new systems or new ways to use existing systems to accomplish business objectives.
HOW YOU’LL MAKE AN IMPACT
Run routine reports and dashboards on fraud KPIs and flag anomalies
Write and maintain basic SQL queries and Excel analyses to support investigations and rule tuning
Assist with root cause analysis on incidents, document findings and recommended fixes
Help test rule changes and tool updates (UAT), track issues, and follow up to resolution
Prepare clear summaries for stakeholders (weekly updates, incident recaps)
Maintain data quality: validate report inputs, reconcile discrepancies across systems, and escalate data issues to improve accuracy and reliability of fraud reporting
On a given day you’ll be conducting feasibility studies to assess cost/benefit, efficiency, and technical viability of solutions to business problems. If you’re an organized, creative problem-solver, this could be the role for you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience:
Business Systems or IT related experience: 0-2 years
Education:
Bachelor’s degree or equivalent experience
Abilities:
Plan, prioritize, and organize effectively
Handle multiple projects
Quickly identify business problems and provide solutions
Analyze and interpret data
Skills:
Demonstrated expertise in fraud prevention and detection.
Proficiency with applicable enterprise systems
Knowledge of Microsoft Office suite of products
Communicate effectively with stakeholders at all levels of management
Strong data analysis skills, including pattern recognition and trend interpretation
Strong analytical problem-solving and critical-thinking capabilities
Hybrid Schedule: Four in-office days weekly
#LI-PB2 BSY321 2026-69765 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
