Full TimeReno, NevadaPosted 06/11/2025Business unit: Field OperationsAreas of interest: LeadershipRequisition Number: 2025-56084XTO103
Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company operating under the Spectrum brand, with services available to more than 57 million homes and businesses in 41 states. Over an advanced communications network, supported by a 100% U.S.-based workforce, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
Spectrum’s Field Operations Business Unit
Our Field Operations team is responsible for building, upgrading, maintaining, and connecting customers to our advanced, always on, hybrid coaxial-fiber (HFC) and fiber network.
AVP Field Operations – Sierra Nevada
Note: This is position is Reno based, with frequent travel in western Nevada and California)
The AVP Field Operations is responsible for a workforce of over 500 employees, ensuring they are well-trained, motivated, and ready to deliver exceptional service.
Major Responsibilities
Oversees all field service, plant maintenance and construction activities for the Sierra Nevada Management Area.
Develop and execute plans to achieve operational and financial goals and standards set by regional and corporate leadership.
Develop appropriate staffing, work productivity, and quality standards to ensure high level of network reliability and customer service.
Ensure engaged workforce by maintaining morale
Ensure compliance with company and legal requirements.
Coordinate with regional, corporate and cross-business unit partners to ensure company-wide goals are met
Manage complex projects to ensure timelines and flawless execution are obtained.
Manage disaster recovery to ensure prompt service restoration.
Review and analyze Field Ops metrics, evaluate variances and establish appropriate action plans for improvement.
Select, develop and maintain excellent talent at all levels in the organization.
WHAT YOU’LL BRING TO SPECTRUM
Experience:
Experience working in the cable/communication business (10+years), management of annual budget preparation and implementation (8 years), senior level management experience (10+years).
Education:
Bachelor’s degree or related field experience equivalent; Field Experience is inclusive of fulfilment/capacity management, construction/engineering, and plant maintenance
Skills:
History of success in field operations leadership with proven ability to motivate your Team to achieve a common goal with both willingness and experience in taking on challenges, providing clarity, direction, and motivation
SPECTRUM CONNECTS YOU TOO MORE
Learning Culture and Dynamic Growth: We invest in your learning, offering training, hands-on experience, and mentoring to advance your career.
Competitive Pay/Total Rewards: We believe our people are our greatest asset. That's why we're proud to provide our employees with some of the best benefits in the industry See all the ways we invest in you—at work and in life.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
