Manager, Competitive Intelligence

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Full Time Stamford, Connecticut Posted 06/03/2025 Business unit: Marketing Areas of interest: Development Requisition Number: 2025-55442 MRS515

JOB SUMMARY

The Manager, Competitive Intelligence, is responsible for tracking and reporting competitive intensity across Charter’s footprint, focused on the Mobile product and supporting the work on the Residential segment. This individual will support a wide range of intelligence projects including Mobile Market Share, Mobile Porting Report and develop tools to educate internal audiences with competitive knowledge. This position reports to the director of Competitive Intelligence and works across internal teams; collaborates with third party intelligence providers.

MAJOR DUTIES AND RESPONSIBILITIES

Identifies, assesses, and sources intelligence from internal and external sources

Produces monthly mobile porting report to inform business decisions

Prepares the quarterly Mobile Market Share report and assists team on Residential market share reports

Leverages intelligences on competitive service areas in the Spectrum operating footprint

Analyzes market share and flow share trends for all competitors, at a local market level

Assesses growth opportunities and threats by geography and product

Analyzes offers and promotional tactics for national, regional and local competitors

Assists marketing and legal teams in developing and countering competitive claims

Keeps abreast of key industry and product trends

Gains an understanding of business needs and researches and recommends solutions

Maintains a focus on customer excellence and links to business challenges and objectives with tactical execution and results

Perform other duties as assigned

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Strong knowledge of marketing principles, techniques, and processes

Ability to conduct competitive analysis and business/ industry research

Solid understanding of field marketing and intelligence

Strong communication skills, including experience presenting complex information in a concise and easy to understand fashion

MS Office skills, including PowerPoint, Excel and Word- with high level of proficiency in Excel

Ability to manage large, complex data projects

Strong organizational skills and attention to detail

Ability to succeed in a fast-paced dynamic environment with limited oversight

Ability to analyze and interpret data

Ability to effectively present information to management

Ability to make decisions and solve problems while working under pressure

Ability to collaborate and foster relationships with others

Ability to think strategically and anticipate future trends, needs and expectations

Ability to analyze large datasets to summarize key trends and synthesize insights

Proficiency with Microstrategy and Tableau required

Proficiency with Think Cell, SQL and Alteryx preferred

Education

Bachelor’s degree in Marketing, Management, Finance, Statistics or Economics or equivalent work experience

MBA preferred

Related Work Experience

Marketing or Strategic Planning experience 3-5 years

WORKING CONDITIONS

Office environment

Occasional travel

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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