Full TimeStamford, ConnecticutPosted 09/06/2024Business unit: Customer OperationsAreas of interest: Program ManagementRequisition Number: 2024-38994KGN312
Do you excel at working cross-functionally to achieve common goals? Does working with high-performing products on the forefront of the digital telecommunications industry excite you? If so, you could find a home on the Business Integration team at Spectrum.?
At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Business Integration team validates customers and supports interactions of all new Spectrum products to ensure a positive customer experience. Through user acceptance and operational readiness testing, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.?
BE PART OF THE CONNECTION
As a Program Manager on the Business Integration team, you will interface with the Charter program sponsor(s) and impacted teams to document all cross functional business requirements (requirements, rules, and user stories). Must oversee prioritization of projects, interface with program leaders, and report progress to leadership ensuring the business requirements are documented and implemented properly.
WHAT OUR PROGRAM MANAGERS ENJOY MOST
Actively and consistently support all efforts to simplify and enhance the customer experience.
Ensure alignment between project objectives and technical/operational solutions. Author and lead requirements documentation to ensure quality development and on-time delivery.
Lead meetings and working sessions with cross-functional stakeholder groups to drive collaboration and a positive outcome.
Responsible for strategic development and implementation of assigned projects. Ensure completion of projects from original concept through final implementation.
Ensure structure, content and integrity of all requirements artifacts are procured and maintained, following a defined departmental process.
You will work in a fast-paced, high-impact office environment. Your ability to thrive in this role includes working both collaboratively and independently with an acumen that demonstrates good judgement and careful discretion.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Project Management expertise: 7 or more years
Education: Bachelor’s degree in business administration or related field, or equivalent experience
Abilities: Work independently with no supervision and guidance; communicate clearly both orally and in writing; define key performance indicators/metrics; effectively analyze and interpret data; document, prepare, and deliver data driven presentations; influence internal and external key stakeholders and build consensus; conduct risk assessments and develop mitigation plans; manage complex program and project budgets.
Preferred Qualifications
Project Management certification or successful completion of a recognized project management curriculum
SPECTRUM CONNECTS YOU TO MORE
Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
