Full TimeStamford, ConnecticutPosted 07/28/2025Business unit: Corporate-CCLAreas of interest: CommunicationsRequisition Number: 2025-58829HCU600
The Senior Manager, HR Communications responsible for executing communication strategies that enhance employee understanding and engagement with the company’s total rewards programs, including compensation, benefits, talent development and recognition initiatives. This role ensures that messaging is clear, simple, and aligned with the company’s brand and voice, supporting both employee well-being and organizational goals. Our purpose is to help employees and their families understand, appreciate and get the most from the benefits and programs that Charter provides, while enhancing employees’ perceptions of working at and having a career with Charter.
MAJOR DUTIES AND RESPONSIBILITIES
Develop and implement communication plans to support the launch and ongoing promotion of total rewards programs
Translate complex benefits and compensation information into engaging, employee-friendly content
Create a variety of communication materials such as emails, FAQs, intranet content, videos, presentations, and guides
Effectively partner with Benefits, Compensation, Talent and other internal stakeholders to align messaging, ensure accuracy and consistency
Manage annual compensation and benefits communication campaigns (e.g., annual enrollment, annual performance and compensation processes, total compensation statements)
Develop and implement communication plans to support the launch and ongoing promotion of total rewards programs
Translate complex benefits and compensation information into engaging, employee-friendly content
Create a variety of communication materials such as emails, FAQs, intranet content, videos, presentations, and guides
Effectively partner with Benefits, Compensation, Talent and other internal stakeholders to align messaging, ensure accuracy and consistency
Manage annual compensation and benefits communication campaigns (e.g., annual enrollment, annual performance and compensation processes, total compensation statements)
Monitor employee feedback and communication effectiveness to continuously improve strategy and delivery
Maintain and update content on internal and external platforms related to benefits, compensation, talent and recognition programs
Manage email distribution using Adobe Campaigns
May work with or oversee external vendors in support of communication activities
Perform other duties as assigned by Group Vice President, HR Communications to support HR communications programs, campaigns, and initiatives
Required Skills/Abilities and Knowledge
HR or Internal Communication experience, demonstrated writing skills required, digital experience a plus
Demonstrated manage vendor partners (specifically, graphic design and printing) to meet project deadlines and stay within project budgets
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, media in person, on the phone, and by written communications in a clear, straightforward, and professional manner
Ability to use personal computer and software applications (i.e., Microsoft Word, Excel and PowerPoint)
Ability to analyze and interpret data
Ability to attend to detail
Ability to communicate with all levels of management and company personnel
Ability to prioritize and handle multiple projects and tasks
Ability to maintain confidentiality
Ability to prioritize and organize effectively
Required Education Bachelor's degree in Journalism, Communications or related field or equivalent experience
Required Related Work Experience and Number of Years 7-10 years in HR or Internal communications related position
WORKING CONDITIONS Office environment Travel as required
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
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HCU600 2025-58829 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
