Business Sales Representative
Syracuse, New York
Overview
Our teams have some pretty big goals – and we’re looking for a person with the drive to help us achieve them. As a Call Center Sales - SMB Representative, you’ll close the deals that support companies and bring them into our network. Self-motivated go-getters will thrive in this role because it keeps you on the move and allows you to meet with new and existing customers throughout the day. Plus, we’re on your side as you grow your career and our company. Set your sights on over 12 million potential customers!
Success Profile
What makes a successful Spectrum Call Center Sales - SMB Representative? Check out the top traits we’re looking for and see if you have the right mix.
- Ambitious
- Independent
- Communicator
- Managerial
- Competitive
- Multi-tasker
Spectrum supplies the materials you need to succeed, from uniforms and technology to travel money, professional feedback and personal protective equipment. Our Call Center Sales - SMB Representatives are charismatic, motivated to succeed, and focused on the customer experience. Get the inside story on one of Spectrum’s most interactive roles.
A Positive Outlook
When you’re proud of the work you do and believe in yourself, it shows. Your friendly attitude, combined with expert knowledge of the solutions you can provide, will win over your customers time and time again.
Preparation
At Spectrum, we like to ensure you are set up for success. From paid training to field support from your manager and peers, we’ve got your back! Each month you will be provided with leads to call upon and ongoing training to help expand your network.
Something New Every Day
You’re ready to take on whatever comes your way. Your entrepreneurial spirit gets you out of the office and on the move. Our customers vary across the neighborhoods within your community. One day you may be talking to the owner of the corner pizza shop, the next day you could be visiting businesses within a local business park.
Spectrum supplies the materials you need to succeed, from uniforms and technology to travel money, professional feedback and personal protective equipment. To help unlock your potential, we will connect you with resources to get you up to speed. Don’t have prior telecommunications experience? Our team will work with you in the classroom and on the go from Day 1 to get you comfortable in your new role. If you have experience, we will help you fine-tune your skills so you can soar.
Earn More, Faster
Our total compensation package creates opportunities for significant earnings with unlimited commission, competitive salary, and paid mileage.
Comprehensive Training
Work smarter, not harder. With Spectrum, you will enjoy paid training on our winning sales techniques, products, and services. Our learning journey involves:
- Technology to help you reach your goals
- Virtual classroom training and face-to-face training sessions, in a safe and exciting environment
- Ongoing product updates to keep you connected to our evolving Spectrum products
If you learn a little every day, you will always be prepared and progressing your career with us.
Career Advancement
Looking for a great company with exciting growth opportunities? This is the place to be. Establish yourself as a successful Account Executive, enjoy the many benefits we have to offer and plan for a long and rewarding career with Spectrum.
Rewards
Responsibilities
Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for target hourly earnings of $32.62/hour or $67,861 annually. Sales representatives can earn $61K in their first year with our highest earners making $110,000+. You may also qualify for free internet, TV and phone services (restrictions do apply).
BE PART OF THE CONNECTION
Ready to take your career to the next level at the best connectivity company in the country? If so, a job on Spectrum’s Business Sales team may be right for you.
Spectrum is a leading broadband connectivity company and cable operator serving nearly 32 million customers in 41 states. Get started at a Fortune 100 company and see how far you can go!
On the Spectrum’s Business Sales team, you will be in the consultative inbound sales position within our Spectrum Business organization. If you’re interested in an opportunity to continuously learn and build new connections, we want to hear from you.
WHAT OUR BUSINESS SALES REPS ENJOY MOST
- Responding to inbound sales calls promptly and efficiently, to promote and communicate current marketing campaigns and promotions
- Developing and delivering complex sales proposals to prospective customers, and maximizing additional revenue from existing customers, by selling additional products and services
- Educating customers about service offerings, billing items, product features, and the use of installed products
- Maintaining up-to-date knowledge of technical information regarding Spectrum Business services and solutions, including telephony, data, wireless, and video services
- Consistently meeting or exceeding monthly sales goals by utilizing a call-flow driven, consultative sales approach
Days are busy and fast-paced, with numerous opportunities to work with others while building meaningful contacts and connections. You will enjoy an established training program, ongoing mentorship, and long-term career growth on our team. If you enjoy sales, providing strong customer service, and want to work on an essential team of Spectrum’s organization, this could be an exciting career for you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Technical skills:Demonstrated working knowledge of connectivity products and services, including internet, phone, tv and mobile
- Skills: Adaptability, high impact communication, multi-tasking, reasoning, and tolerance for a structured work environment. High performing sales results, over an extended period
- Abilities: Can communicate with customers and colleagues in a clear, straight forward, and professional manner. Can use computer workstation, appropriate software applications, and other role-related tools. Ability to prioritize and organize effectively
- Experience: Professional work experience 1 year; Sales experience 1 year
- other role-related tools. Ability to prioritize and organize effectively
- Working conditions:Call Center environment
- Schedule:Ability to work variable hours; may include nights, and holidays
- Education: High school diploma or equivalent
Preferred Qualifications
- Sales experience; preferably selling Voice, Data, and Video and/or Mobile solutions in the small and mid-sized business market - 2+ years
- Call Center sales experience; preferably in a business-to-business and/or telecommunications industry - 2+ years
- College degree in business, marketing or related field or equivalent experience
SPECTRUM CONNECTS YOU TO MORE
- Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
- Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
- Total Rewards: Our comprehensive benefits are among the best in the industry
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $23,400.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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