Business Sales Representative
Syracuse, New York
Overview
Our teams have some pretty big goals – and we’re looking for a person with the drive to help us achieve them. As a Call Center Sales - SMB Representative, you’ll close the deals that support companies and bring them into our network. Self-motivated go-getters will thrive in this role because it keeps you on the move and allows you to meet with new and existing customers throughout the day. Plus, we’re on your side as you grow your career and our company. Set your sights on over 12 million potential customers!
Success Profile
What makes a successful Spectrum Call Center Sales - SMB Representative? Check out the top traits we’re looking for and see if you have the right mix.
- Ambitious
- Independent
- Communicator
- Managerial
- Competitive
- Multi-tasker
Spectrum supplies the materials you need to succeed, from uniforms and technology to travel money, professional feedback and personal protective equipment. Our Call Center Sales - SMB Representatives are charismatic, motivated to succeed, and focused on the customer experience. Get the inside story on one of Spectrum’s most interactive roles.
A Positive Outlook
When you’re proud of the work you do and believe in yourself, it shows. Your friendly attitude, combined with expert knowledge of the solutions you can provide, will win over your customers time and time again.
Preparation
At Spectrum, we like to ensure you are set up for success. From paid training to field support from your manager and peers, we’ve got your back! Each month you will be provided with leads to call upon and ongoing training to help expand your network.
Something New Every Day
You’re ready to take on whatever comes your way. Your entrepreneurial spirit gets you out of the office and on the move. Our customers vary across the neighborhoods within your community. One day you may be talking to the owner of the corner pizza shop, the next day you could be visiting businesses within a local business park.
Spectrum supplies the materials you need to succeed, from uniforms and technology to travel money, professional feedback and personal protective equipment. To help unlock your potential, we will connect you with resources to get you up to speed. Don’t have prior telecommunications experience? Our team will work with you in the classroom and on the go from Day 1 to get you comfortable in your new role. If you have experience, we will help you fine-tune your skills so you can soar.
Earn More, Faster
Our total compensation package creates opportunities for significant earnings with unlimited commission, competitive salary, and paid mileage.
Comprehensive Training
Work smarter, not harder. With Spectrum, you will enjoy paid training on our winning sales techniques, products, and services. Our learning journey involves:
- Technology to help you reach your goals
- Virtual classroom training and face-to-face training sessions, in a safe and exciting environment
- Ongoing product updates to keep you connected to our evolving Spectrum products
If you learn a little every day, you will always be prepared and progressing your career with us.
Career Advancement
Looking for a great company with exciting growth opportunities? This is the place to be. Establish yourself as a successful Account Executive, enjoy the many benefits we have to offer and plan for a long and rewarding career with Spectrum.
Rewards
Responsibilities
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you passionate about helping businesses grow through tailored solutions? As a Small and Medium Business Sales Representative at Spectrum, you will engage with business owners, property managers, and IT consultants to identify their needs and recommend our Voice, Data, and Video services. Your consultative sales approach will drive our growth and directly impact our success. Join our dynamic team and make a meaningful difference in the business community.
What our Small and Medium Business Sales Representative Enjoy Most About the Role
- Enhancing the customer experience by promptly responding to inbound sales calls and meeting call handling metrics.
- Developing sales proposals, maximizing revenue and maintaining accurate sales databases.
- Collaborating with support groups to complete sales, resolve issues and determine serviceability.
- Offering bundled services, educating customers on products and maintaining current technical knowledge.
- Exceeding monthly sales goals through a consultative approach and staying informed about competitors’ products.
Working Conditions
- Call center office environment.
Required Qualifications
Education
- High school diploma or equivalent
Experience
- 1 year of professional work experience & sales experience
- Proven track record as a high-performing sales professional
- Experience in selling video (TV), data (internet), and voice (telephone) services
Technical Skills
- Understanding of cable communications products and services
- Ability to work variable hours, including nights, weekends and holidays
Skills & Abilities
- Strong verbal and written communication skills in English
- Ability to achieve sales targets and deliver results
- Flexibility to work varied hours
Preferred Qualifications
- 2+ years of experience selling Voice, Data, and Video solutions in the SMB market
- 2+ years of call center sales experience in a B2B and/or telecommunications industry
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $23,400.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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