Here at Spectrum, we pride ourselves in empowering our diverse group of women who make up an integral part of our company. Spectrum offers different career paths for employees to take the next step in their career advancement. Hear how some of our employees started out their journey with Spectrum. Check out our blog to learn more about life at Spectrum.
Anabel Chavez, Vice President, Customer Service Operations
Chavez has more than 20 years of experience in the call center industry, beginning when she was a front-line customer service representative. Chavez had the chance to try many different roles throughout her career: a customer service representative, a lead, a facilitator, a supervisor, a senior manager and a director. Chavez was also inspired to advance her education, and Spectrum supported her. Now, Chavez supports Spectrum’s bilingual call center in her hometown of McAllen, Texas, where she is the Vice President of Customer Service Operations. Hear more about her story here.
Kat Kerr, Director, Field Operations
Kerr started working for Spectrum while in Florida, drawn by the company’s excellent benefits, starting pay and opportunity for advancement. Today, Kerr is a Director of Field Operations with Spectrum in the Raleigh-Durham, N.C. market, where she oversees a team of managers and field technicians dedicated to supporting the company’s customers with its state-of-the-art broadband connectivity products. Learn more about her journey here.
Holly Hinze, Vice President of Voice Product Management
Having explored roles in recruiting, sales, marketing, and product while exploring new home bases in Wisconsin, Minnesota, Florida, and now, Colorado, Holly knows just how much growth comes from doing something new. "Change is opportunity, in my eyes,” explains Holly. “It’s easy to get stuck and long for things to change, but it’s about seeing opportunities, setting a vision for what would be your best possible outcome, and navigating change with a very open mind.”
That viewpoint has allowed Holly to grow her impact, income, and enjoyment at work, all without leaving her company. There’s a common myth that job-hopping is the best way to get ahead, but Holly’s 16-year run at Spectrum proves that you can also successfully manage yourself towards your dream career by taking advantage of what’s right in front of you. Hear more about Holly's embrace of career change here.
Davia J., Construction Coordinator, Field Operations
Davia heard about an opportunity with Spectrum as a Construction Coordinator, and knew she wanted to apply. This role would allow her to oversee small-scale, residential hybrid fiber coax (HFC) construction projects. When a customer calls about construction, She inspects the site, see's if there are pre-existing wires or if they have to install new ones. She takes pictures and measurements, checks signal levels, and gather lots of other details which she enters into Spectrum's construction mapping system.
"Every day there is something new working at Spectrum. I love meeting new people and facing new challenges. There are endless opportunities for growth here. The company now is helping me to earn my associate’s degree and after that, I plan to go for my bachelor’s degree in computer science." Hear directly from Davia on how she hopes to inspire others to join Spectrum and help them grow in their careers.
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