Make connections in stores that make all the difference.
In Retail, you’re representing us in your community, meeting face-to-face with everyday customers, sharing our products and services and helping them connect to what matters most. When you help them, we’ll do the same for you – with earned commissions on sales and continuing opportunities to learn.
Inside perspective
Hear from one of our team members about what it’s like to work in Retail Sales.
Find fulfillment in customer satisfaction
We believe in the power of bringing people together. If you share that with us, your Retail career can lead to some pretty exciting possibilities.
Why Retail Sales?
You can join us at the ground floor of our company. A Retail career offers a first-hand look at our service line and the people who count on it every day. That’s the perfect way to learn about Spectrum as you prepare for what’s next in your career. Your drive will push you to close more sales, earn bigger commissions and discover new opportunities throughout our team.
There are so many ways to advance in your Retail role. See how one employee did it:
Customer Service Representative
Lead Specialist
Store Manager
"Spectrum fosters inclusion by sourcing and developing talent right here within our teams. The company's mission and values truly support a culture of excellence and I see it every day in our stores."
Linda S., Store Manager
With us, you can earn:
Competitive commission with each sale
Paid training
Impressive benefits like 401(k) matching and tuition assistance
Discount on Spectrum Services where applicable (restrictions apply)
Inside our stores, our customers are counting on you. Maybe they’ve been with us a while. Maybe they’re looking for something new. You’ll build a connection that can help them find the solution they need. Anyone on our Retail team will tell you what a great feeling that is. And when you reach your goals and get rewarded with each sale, your earned success is even more fulfilling. To best serve our customers, note that your commitments may mean night and weekend shifts.
[Music]
When customers walk through that door I want to make sure that they have the best experience possible and that they get the best services that they need.
[Music]
[Applause]
We are trying to change the way customers interact with their entertainment.
We walk customers through our mobile section.
We help customers with their TV service.
We help customers with their Internet service.
We even help them with their home phone.
We're one of the fastest-growing telecom companies in the nation.
This store is high tech. It's modern. This is definitely not your father's Spectrum store.
You get to experience our product hands-on.
You get to come in the store, touch the box, play with the remote… really get a feel for what it's going to be like enjoying your services at home.
So it gives us another opportunity to build a relationship with the customer.
As a salesperson, I get excited by the fact that I get to control my income. So not only does the company offer a great base salary but they also offer the opportunity to make commission on top of that.
We also have really cool incentives that allows us a little bit of friendly competition and the ability to take home some extra money.
Professionally I really enjoyed the fact that I get to grow here having the opportunity to create your own career path.
[Applause]
Learn from the best
Supported from the start
Your Spectrum career begins with paid training. We’ll get you up to speed on the latest tech and services that our customers are waiting to discover. Then, we’ll show you how to share it with the world. You’ll be ready and confident to succeed the minute you step into the store on your first day. From there, your ambition can take you to some pretty exciting places. Most of our Retail managers started right where you are. And we can give you the tools and guidance to follow in their path.
Connect to more
You know what you want to do. Now, see how we help you do it. Find out what our company offers its people, plus get some tips about taking the next step.
